1 of 1 IT Engineer Jobs in Ayrshire

Join our Operations and Technology team as an IT Field Engineer and play a crucial role in ensuring our technology infrastructure runs seamlessly across all our locations. You’ll work closely with colleagues and customers to provide excellent IT support, troubleshoot issues, and maintain our systems to support business growth. We’ll provide comprehensive training and a … supportive environment so you can get up to speed quickly and be empowered to make a real impact from day one. Key responsibilities as IT Field Engineer Deliver hands-on IT support for hardware, software and networking issues across multiple store and office locations, ensuring minimum disruption to operations. Install, configure and maintain desktops, laptops, point-of … sale (POS) terminals, printers, wireless devices and mobile technology according to company standards. Troubleshoot and resolve IT faults efficiently both remotely and on-site, communicating clearly with both technical and non-technical colleagues. Maintain detailed records via the IT ticketing system, keeping stakeholders updated and ensuring timely follow-up on outstanding issues. Support rollouts of new technology, upgrades More ❯