IT engineer apprentice
OAKFOLD, HOOK END ROAD, HOOK END, BRENTWOOD, England
ESERVE-IT LTD
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification. Role Key Responsibilities: Provide first-line IT support … Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.) Support software installations, patching, and troubleshooting Assist with setting up user accounts, email, and permissions Document issues and solutions in the IT support system Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver Skills & Requirements: Basic understanding of IT systems and hardware Familiar with Windows 11 operating system Basic knowledge of networking concepts (e.g., IP addresses, routers, switches) Awareness of general IT security best practices Strong problem-solving skills and willingness More ❯
Employment Type: Higher Apprenticeship
Salary: £20,000 a year
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