Trainee Microsoft Engineer Apprentice (Integral IT)
Unit 1, Knaresborough, England
INTEGRAL IT SERVICES LTD
Firebrand Training have an exciting new opportunity for an IT Communication Technician Apprentice with Integral IT an IT support company based in Knaresborough, North Yorkshire. Role First response for support calls Grading calls for impact and urgency Gaining additional information to assist the engineer Leading to 365 admin (password changes, new user additions, offboarding) 1st line … of devices when returned, replaced etc. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course … apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of systems faults Support for the roll-out of installation and commission of new systems or More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
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