5 of 5 IT Engineer Jobs in Midlothian

Senior IT Engineer - Edinburgh - Hybrid If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel … across Scotland, along with comprehensive training, support for Microsoft certifications, and ongoing professional development. You'll tackle diverse IT challenges across industries, gaining exposure to cloud platforms, cybersecurity, and advanced networking. The company fosters a friendly, inclusive culture with open communication, direct collaboration with leadership, and recognition for your contributions. Key Responsibilities:- Provide 2nd Line Support: Diagnose and resolve … mileage reimbursement provided).- Ticket & Documentation Management: Log issues, track progress, and document resolutions.- System Maintenance: Proactively monitor customer systems and remediate alerts.- Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations.- Continuous Improvement: Contribute to the knowledge base and help refine processes.Essential Qualifications & Experience:- Right to Work in More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £40,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … customer systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience withWindows 11, MacOSandMicrosoft 365administration (Exchange Online, SharePoint … Teams). Familiarity withMicrosoft Entra(Azure AD) or equivalent identity management is required. Excellent IT problem-solving skills with the ability to methodically diagnose and fix issues across hardware, software, and networking. You can resolve most 2nd-line issues independently and know when to escalate complex problems. Youre a clear and patient communicator who can support customers of varying More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy, professional … Directory, user accounts, and permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT … licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, please APPLY ASAP. More ❯

My client is seeking a skilled IT Support Engineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part … of a team. This is an office-based role but offers some flexibility. Asolid understanding of networking fundamentals is desirable. Role Responsibilities: Provide support for IT incidents and service requests, including hardware,software, network issues, and to manage and document these requests usingour Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provideoptimal solutions. Troubleshoot … and resolve IT issues promptly, minimizing disruption to businessoperations. Deliver a highly available and well-managed IT service, ensuring compliancewith service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provideoptimal solutions. Oversee the IT incidents and service requests queue, ensuring support ticketsare handled efficiently. Resolve escalated More ❯

Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯