2 of 2 IT Engineer Jobs in Norfolk

Senior IT Support and Infrastructure Engineer The Senior IT Support and Infrastructure Engineer will comprehensively assess our IT infrastructure, covering on-premises networks, virtual environments, Active Directory, Azure integration, and firewall configuration. Recommendations will be provided for issues identified, along with supply time/cost proposals. Required remedial action will be taken and implemented as … escalated infrastructure issues in collaboration with 1st/2nd line support. Maintain up-to-date technical documentation, diagrams, and standard operating procedures. Participate in infrastructure improvement initiatives and support IT-related audits and compliance work. QUALIFICATIONS AND CERTIFICATIONS Required: Minimum 4-5 years' experience in a senior infrastructure or IT support role. Strong hands-on experience with Microsoft More ❯

We are looking for a IT Support Engineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application More ❯