technical escalation point for 1st and 2nd Line Support Engineers Troubleshoot and resolve complex infrastructure incidents and perform root cause analysis Support a wide range of systems including Exchange, Microsoft365, Windows Server, VMware, and core networking Lead on system upgrades, patch management, capacity planning, and performance tuning Develop and maintain automation scripts (e.g. PowerShell) to streamline … both independently and as part of a collaborative team. Key Skills & Qualifications: Strong background in enterprise infrastructure support and engineering Experience in multi-site or regulated environments Professional certifications (Microsoft, VMware, CompTIA, ITIL) are highly desirable Excellent problem-solving, planning, and communication skills Proven ability to deliver infrastructure projects from start to finish Ready to join a company that More ❯
You must be able to drive on-site daily to Snetterton area*** IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may be required to … following are required: Windows Operating Systems (Pro/Enterprise & Server) Windows Server - DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs) Mobile Operating Systems (Android & iOS) M365 administration (including Entra ID, Intune, SharePoint, Exchange Online) IT Support, IT Technician, Microsoft/Windows, Networking, Server, Telephony, Support. More ❯
to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft365 application support, Azure and Intune management, Enterprise financial systems (IFS, Pronto, Sage and others) Liaise with 3rd party providers where appropriate for the support and on … genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in a IT support role and environment UK Driving licence - occasional travel required to regional office locations More ❯
up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016) Installing business computer systems Office365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers More ❯
knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: • Experience troubleshooting Windows desktop operating systems • Experience troubleshooting Microsoft365 apps including OneDrive/Teams • Ability to diagnose basic networking issues • Familiarity with Routers, Switches, Access Points and other networking hardware Personal Requirements: • Good communication skills More ❯
knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft365 apps including OneDrive/Teams Ability to diagnose basic networking issues Familiarity with Routers, Switches, Access Points and other networking hardware Personal Requirements: Good communication skills More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
DHL Germany
gap analysis, roadmap steering and planning. Define cybersecurity technical standards, logical security architecture, security requirements as well as configuration baselines for IaaS/PaaS/SaaS (Azure, GCP and M365). Be a subject matter expert (SME) on cloud security - provide consulting for senior Stakeholders, non-technical as well as technical experts. Collaborate with 3rd party providers and internal IT … defining baselines configurations for cloud security controls including CWPP, CSPM, DSPM, cloud policy services and understanding their limitations. Advantage - offensive security experience and certification e.g. OSCP+,OSEE, OSWE. Advantage - Microsoft SC-100 certified, MS-102, Google Cloud Architect + Security Engineer Advantage - experience driving security architecture solutions as a consultant (e.g. within Big 4, AWS/Azure professional services More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Reed Technology
networks, and basic SQL/database concepts. Ability to work independently and manage your own workload. Strong problem-solving skills and a proactive mindset. Beneficial: Strong Excel and Office365 skills (e.g., advanced filtering, lookups). Experience with scripting (PowerShell, batch files). Familiarity with ECOMM platforms like Amazon, Magento, Shopify. Experience working in the Retail industry. Why More ❯
up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016) Installing business computer systems Office365 maintenance, installation and migration Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers More ❯
What We’re Looking For Proven experience in a similar role. Full UK driving license An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Basic knowledge of PowerShell scripting Basic More ❯
What We're Looking For Proven experience in a similar role. Full UK driving license An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot problems. Basic knowledge of PowerShell scripting Basic More ❯
installations Liaising with third-party providers to resolve escalated issues What we’re looking for: Previous experience in a 1st Line Support or similar technical support role Confident troubleshooting Microsoft Operating Systems and Microsoft365 Strong understanding of LAN, WAN, and internet technologies Excellent communication and problem-solving skills Certifications such as CompTIA A+, Network+, or … Microsoft365 Fundamentals are advantageous Full UK driving licence is essential Why apply? This is more than just a support desk role—you’ll be part of a tight-knit, forward-thinking IT team that values initiative, professional development, and providing a great service. You’ll gain exposure to varied environments and benefit from hands-on experience More ❯
Technical support to our clients while providing exceptional Customer Service. The Candidate: Good IT and problem-solving skills in areas like Anti-Virus, Disk Space, Memory/CPU, Office365 Management, and more. Strong written and oral communication skills. Confidence on the phone when dealing with clients. A passion for IT and a willingness to learn and grow More ❯
team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office365 applications. You will be the go-to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance … the generation of SharePoint sites using Power BI, Power Apps, and Power Automate. What We're Looking For: Strong IT skills with a deep understanding of the MS Office365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of change management, revision control, and More ❯
communicator, both written and verbal Able to work independently and collaboratively in a team Comfortable with occasional domestic and international travel Proficient with standard office IT tools (MS 365, Word, Excel, Outlook, Teams) Eligibility to work in the UK What's on Offer: Salary of up to 35,000 (depending on experience) Company pension scheme with enhanced employer More ❯
knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of-hours project work Technical Skills: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft365 apps including OneDrive/Teams Ability to diagnose basic networking issues Familiarity with Routers, Switches, Access Points and other networking hardware This is a great chance More ❯
systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯