11 of 11 Microsoft 365 Jobs in Norfolk

to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team … members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 … Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+ More ❯

Technical Services Analyst to join our friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line support across Microsoft 365, Teams Voice, and Windows environments. You'll help staff resolve technical issues, support meeting room AV systems, manage endpoints, and assist with server administration and ICT … a key role in maintaining documentation, technical standards, and asset registers, ensuring systems remain secure, reliable, and efficient. Key Responsibilities Provide Tier 2 technical support for hardware, operating systems, Microsoft 365, Teams, and endpoint devices. Deliver first-line support for meeting room AV systems (Teams Rooms). Administer Microsoft 365 services including Exchange Online … re Looking For Essential Knowledge & Skills: Minimum 2 years' experience in ICT support or similar technical environment. Strong knowledge of Windows 10/11 operating systems. Good understanding of Microsoft 365 administration (Teams, Exchange, SharePoint, Office suite). Familiarity with Active Directory/Entra ID. Awareness of cybersecurity best practices. Understanding of ICT infrastructure including servers, networks More ❯

as they are going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows 10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security … standards. Graduates considered! Key Responsibilities Provide Tier 1 Service Desk support, logging and resolving incidents and service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records … and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist with telephony systems, including Microsoft Teams Voice. Contribute to ICT improvement projects and knowledge base documentation. Escalate issues to senior ICT colleagues when required. What We're Looking For Essential Knowledge & Skills: Experience in ICT user support within a Service Desk environment OR a More ❯

dependencies and requirements for LGR are clearly identified and managed. Support services in preparing for system, process, and data changes arising from LGR. Champion the effective use of the Microsoft technology stack (including Microsoft 365, Teams, SharePoint, Power Platform, and Azure) to enable smarter working and digital transformation. Work with ICT and service teams to develop … and embed solutions that make best use of existing Microsoft capabilities before procuring third-party systems. Lead or support ICT-related projects through all stages of the project lifecycle, including planning, delivery, testing, and implementation. Act as a bridge between technical ICT staff and business users, ensuring clear and effective communication. What We're Looking For Essential Knowledge & Skills More ❯

maintaining accurate documentation About You The ideal candidate will bring: Previous experience in a 1st Line/Service Desk or similar technical support role Good understanding of Windows OS, Microsoft 365, basic networking, and common IT tools Strong communication skills and a calm, helpful approach Ability to prioritise tasks and manage a busy workload Problem-solving mindset More ❯

processes, training, and service quality. Foster a positive team culture focused on growth and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator More ❯

controls, firewall policies, and intrusion detection systems. Collaborate with infrastructure and security teams on network upgrades, migrations, and architecture planning. Support server environments including Windows Server, Active Directory, and Microsoft Exchange. Maintain accurate documentation of network configurations, changes, and incident resolutions. Evaluate and recommend new technologies to improve operational efficiency and network resilience. Skills & Experience: Proven experience in a … networking equipment and technologies. CCNA certification (required); CCNP or other advanced networking certifications (desirable). Familiarity with network monitoring and diagnostic tools. Proficiency in Windows OS, Server OS, and Microsoft Exchange (SMTP, POP3, IMAP). Experience with Active Directory, Group Policy, and Office 365. Excellent problem-solving and analytical skills. Full, clean UK driving licence. Ability to pass a More ❯

deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin … required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a financial services context. Microsoft Teams Please only apply for this role if you have all the skills, knowledge and experience as mentioned above and available to start work on no more than More ❯

of humour. Responsibilities : Setting up and supporting small and medium business networks Supporting PCs and servers remotely and on-site (Win7/8/) Installing business computer systems Office 365 maintenance and installation Microsoft Exchange 2007/2010/2013/2016 Setting up email accounts and website hosting (Linux and Windows) Managing WHM web servers and More ❯

Azure Security Architect Location: UK (Remote) Salary: Up to £100,000 + Excellent Benefits I'm working with one of Microsoft's most respected Azure Expert MSPs, who are growing their Azure practice and looking for an Azure Security Architect to lead the charge on all things security. This is a strategic and highly visible role, shaping customer security … delivers secure cloud environments moving forward. You'll combine deep technical knowledge with a consultative mindset, taking ownership from architecture through delivery, while building scalable frameworks that align with Microsoft best practices. The Role As Azure Security Architect, you'll: Own and evolve the Azure Security portfolio, ensuring alignment with Microsoft Lead customer-facing workshops that turn security … the Subject Matter Expert in audits, certifications, and strategic security discussions. The Technology Stack Threat Protection Microsoft Defender for Cloud Microsoft Sentinel Defender XDR: Identity, Endpoint, Office 365, Cloud Apps (CASB) Infrastructure & Cloud Security Azure Firewall, DDoS, NSGs/ASGs Bastion, Key Vault, Azure Policy & Blueprints Defender for SQL, Kubernetes, Storage, Key Vault Secure network design More ❯

quality, stability, and innovation in end-user productivity technologies. Service Ownership: Lead the delivery of end user services, including desktop management, application packaging, mobile device management (MDM), collaboration tools (M365, Teams, etc.), and service desk integration. Customer Interface: Serve as the primary EUC contact for the customer's IT and business stakeholders, ensuring that user experience and satisfaction remain high. … a service-oriented environment. Communication & Stakeholder Management: Engages effectively with business leaders, users, and technical teams to understand and meet expectations. Technical Proficiency: Strong knowledge of modern workplace technologies, M365, Intune, RMM Tooling, SCCM, and device lifecycle management. Vendor & Partner Collaboration: Experienced in managing third-party relationships to drive accountability and continuous improvement. Service Management: Applies ITIL based disciplines to … Champions new technologies and user centric approaches that improve productivity and user experience. Technical Skills & Experience: Strong background in end-user services, desktop management platforms (e.g., Intune, SCCM), and M365 ecosystems. Proven experience managing enterprise scale EUC operations. Excellent interpersonal and communication skills, with an emphasis on customer engagement and satisfaction. Experience managing vendors and third-party service providers. ITIL More ❯