21 of 21 Microsoft 365 Jobs in Norfolk

support . You’ll be helping keep things running smoothly by handling tickets, supporting users, and assisting with basic Microsoft 365 administration. Ideal for someone early in their IT career who is switched on, reliable, and keen to learn . What You’ll Be Doing Building … configuring laptops for new starters Setting up user accounts in Microsoft 365 Supporting joiners, movers, and leavers Handling incoming tickets and triaging issues Answering support calls and assisting end users Carrying out basic admin tasks across Microsoft 365 Supporting 1st/2nd line issues ...

business operating in highly regulated environments. The Role You will be responsible for delivering a high volume of IT change and provisioning requests across Microsoft 365 and endpoint environments while maintaining exceptional levels of accuracy, communication, and customer service. Typical responsibilities will include: Managing user onboarding, offboarding … account provisioning, and decommissioning Supporting Microsoft 365, MFA, Intune, and Windows 11 environments Configuring Autopilot and MDM profiles Managing permissions, password resets, and access requests Updating tickets and documentation accurately within ConnectWise Communicating with end users via phone, email, and ticketing systems Working closely with the wider ...

troubleshooting issues both on-site and remotely Install and configure hardware/software on workstations and devices Set up and manage user accounts in Microsoft 365, MIS, and other systems Maintain and contribute to an IT knowledge base for future problem-solving Set up, check, and maintain … Organised, adaptable, and able to prioritise tasks Able to work independently and as part of a team A calm, helpful, and customer-focused approach Microsoft 365, Microsoft Office, and basic networking Active Directory and Adobe Creative Cloud Hardware assembly, maintenance, or upgrades AV equipment setup ...

services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL … initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365/Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) 40,000 - 45,000 + Training + Progression Central London/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This … Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC/SIEM platforms Supporting Cisco Meraki networking environments Managing issues ...

interpersonal skills and a genuine passion for delivering excellent IT services. Key responsibilities of the IT Support Engineer: Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and broader infrastructure issues Provide 1st and 2nd line IT support … ongoing technical initiatives IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating systems Administration and support of Microsoft 365 and Intune environments Administration and management of Active Directory Experience using ticketing systems to manage incidents, service requests, and user support activities ...

systems and processes The Day to Day Installing, configuring and maintaining servers, systems and software. Managing Windows Server environments and virtual infrastructure. Supporting Microsoft 365 and user account administration (Active Directory/Entra). Maintaining network infrastructure including routers, switches and access points. Managing device configuration … partners where required. You Will Have/Be Experience in a systems, network or infrastructure support role. Strong knowledge of Windows Server and Microsoft 365 environments. Experience with networking principles and infrastructure. Exposure to virtualisation technologies (e.g. Proxmox, Hyper-V or similar). Knowledge of Active Directory ...

development opportunities The Day to Day Delivering IT installation projects across client sites. Installing and configuring hardware including PCs, laptops and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up and configuring devices and infrastructure. Installing and supporting network solutions including WAPs and cabling. Assisting with … Experience within an IT support or installations role (MSP background is highly advantageous). Strong knowledge of Windows environments and network infrastructure. Experience with Microsoft 365 and Azure. Experience with IP telephony, AV solutions or project-based work would be advantageous. Confident configuring laptops, desktops and network ...

helpdesk requests and troubleshoot IT issues (on-site and remote). Install and configure hardware and software. Set up and manage user accounts (e.g. Microsoft 365). Maintain an IT knowledge base for common issues Equipment & maintenance: Set up and maintain laptops, iPads, printers, and projectors. Carry … skills: Interest in IT and technology Strong problem-solving skills Good communication and teamwork Organised, adaptable, and able to prioritise Customer-focused and approachable Microsoft 365/Office Basic networking or Active Directory Hardware maintenance AV setup or video editing Entry requirements: 3 GCSEs (or equivalent ...

role in maintaining secure, highly available infrastructure across a fast-moving production environment. The role: You ll be responsible for supporting and improving Microsoft-based infrastructure and cloud platforms, covering monitoring, troubleshooting, patching, maintenance and infrastructure change activities across critical production systems. The role involves close collaboration with internal … remain secure, stable and highly available across both on-premise and cloud environments. Essential: Strong Windows Server administration experience including IIS, Failover Clustering and Microsoft NLB Experience supporting Microsoft Entra ID/Microsoft 365 technologies including Exchange Online, Intune, Defender and Teams Experience supporting cloud ...

across laptops, desktops, printers, and mobile devices Set up and configure new user devices and accounts Support Microsoft cloud technologies including Azure, Office 365, and Windows environments Maintain accurate documentation and contribute to knowledge base improvements Collaborate with IT colleagues on ongoing projects and improvements Ensure … processes follow strict compliance and approval standards (audit-focused environment) Skills & Experience Proven experience in an IT support role (2+ years) Strong knowledge of Microsoft 365, Windows OS, and cloud-based environments Experience troubleshooting hardware, software, and basic networking issues Familiarity with ticketing systems (e.g., Freshservice ...

desktop virtualisation Windows Server and Desktop operating systems Active Directory and Group Policy Networking technologies including routers, switches, firewalls, VLANs and IP routing Microsoft 365 Exchange Ability to work effectively under pressure Willingness to undertake out-of-hours maintenance when necessary Experience working with ISO/ ...

change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge. ...

desk and user experience Experience Required 3–4 years’ experience in IT Service Desk or IT Support roles Strong troubleshooting skills across Windows, Office 365 and general IT hardware Exposure to cloud environments such as Azure and Intune Structured and process-driven approach, with awareness of audit ...

place to meet client needs Proactively manage your own diary, follow ups, and reminders Attend regular client reviews and change boards via Microsoft Teams, with occasional face to face meetings. Provide weekly reporting to the business on the status of agreed and planned objectives across all clients, including feedback … working with medium to large commercial, not for profit, charity, or public sector organisations, ideally within healthcare A good understanding of enterprise IT, including Microsoft 365, Managed Service Providers, and technology solutions What We Offer £35,000 to £45,000 basic salary DOE 25 days annual leave ...

running smoothly, with access levels, applications and desktop setups appropriate for different users Maintain online services that extend the school network, such as Microsoft 365 and MIS, etc. Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these ...

focused or IT projects Ability to manage multiple priorities in a fast-paced environment Comfortable working with structured project methodologies and documentation Confident using Microsoft 365 Calm and professional approach when working with engineers, clients, and stakeholders Please note: This is an administrative support/coordinator role ...

function - Working closely with senior leadership as part of a growing management team - Remaining hands-off tickets unless supporting during peak periods Technology Environment: - Microsoft 365 - SharePoint/OneDrive/Intune/MFA - ConnectWise suite - Unifi Networking - Draytek Routing - Dell hardware environments - Third-party supplier management ...

email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating ...

security frameworks and regulations such as ISO 27001, NIST, CIS18 Controls, NIS2, GDPR, or similar Are comfortable working with Microsoft tools such as M365, SharePoint, Power BI, Purview, and Azure environments Have an interest in process improvement, data structuring, and automation Communicate clearly and professionally in English, both written ...

R13 Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their ...