IT Service Desk Engineer
Runcorn, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
HCRG Care Group
Job summary Join ourIT Service Desk teamand help keep our organisation running smoothly! You'll provide remote technical and application support, working to resolve IT issues quickly and efficiently while delivering excellent customer service. You will troubleshoot and resolve IT issues, escalate when needed, and update support tickets … in line with SLAs. Additionally, you'll assist with IT projects, system rollouts, and business mobilisations, working closely with teams across the UK. Thishybrid roleis primarily home-based, with1-2 days a week at our Runcorn Head Office(plus flexibility for training, projects, and business needs).You'll work … with a range of IT systems, support nationwide teams, and gain hands-on experiencefull training provided! Main duties of the job As a First Line Service Desk & Application Support Engineeryou will be responsible for but not limited to: Provide 1st line IT support across HCRG Care Group, including More ❯
Employment Type: Permanent
Salary: £23875.00 - £23875.00 a year
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