IT Support Engineer Fenchurch Street 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It s a friendly, service-driven environment where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring a smooth onboarding experience. Manage … and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Strong understanding of Windows 10/11 operating More ❯
3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of 30 Engineers, of … which 9 are based in the Philippines. As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line IT Support Desk … Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and escalating higher level More ❯
IT Support Engineer – macOS and Windows - London (Office Based) | Competitive Pay + Great Perks Are you passionate about tech and love solving problems? Join a fast-growing Managed Services Provider (MSP) that delivers cutting-edge, security-driven IT solutions to a diverse range of clients. We’re looking for a hands-on, customer-focused IT Support … Engineer to become part of our London team.This is the perfect opportunity to grow your career in IT—offering real-world exposure to cloud technology, Apple device management, automation tools, and much more.?? What You’ll Get A competitive salary with a solid pension plan Paid training and certification support to boost your skills A collaborative, friendly office … environment Regular team socials and development sessions What You’ll Be Doing Be the go-to person for second and third line IT support macOS and Windows —handling calls, emails, and tickets and on-site Troubleshoot hardware, software, and network issues for a range of users Assist with onboarding/offboarding—device setup, user accounts, and permissions Keep documentation More ❯
1st Line Support Engineer Up to £28,000 DOE London I am recruiting in London for a 1st Line Support Engineer for a award winning IT Managed Service Provider (MSP). You must have 1-2 years experience within an IT Support role within an IT MSP, along with either AZ-900 or SC … As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern … nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server More ❯
IT Support Specialist (macOS & Windows) – Growing but close-knit and friendly Managed Services Provider (MSP) Location: London-based, office based Salary: £34,000–£37,000 per year + Bonus + BenefitsWe’re looking for a motivated IT Support Specialist who thrives in a dynamic MSP environment and enjoys helping clients make the most of their technology. You’ll … What You’ll Be Doing As part of the technical support team, you’ll be one of the first points of contact for clients who need help with their IT systems. Your role will include: Providing responsive 1st and 2nd line support across Windows and macOS environments via phone, email, and remote tools. Managing and resolving issues with networks … and hardware efficiently and professionally. Setting up and configuring desktops, laptops, and software for end users. Visiting client sites to deliver hands-on troubleshooting and maintenance. Taking part in IT projects such as installations, migrations, and upgrades. Documenting all work accurately within the ticketing system and knowledge base. Collaborating with senior technicians to resolve complex issues and deliver high More ❯
