1 of 1 IT Governance Jobs in Oxfordshire

IT Support Analyst – 1st Line | HybridLocation: Oxfordshire (3 days on-site)Permanent | Full-time£30,000 - £35,000 BenefitsA fantastic opportunity has arisen for an experienced 1st Line IT Support Analyst to join a rapidly growing, forward-thinking energy company. This is a hybrid role, offering the perfect blend of office collaboration and remote flexibility.The Role:As the … first point of contact for internal IT support, you'll be providing high-quality technical assistance to end users, managing service requests and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. … Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management tool. Identifying recurring issues and escalating as appropriate. Maintaining documentation and knowledge base articles. Essential Qualifications & Experience: 2+ years in a similar IT support or service desk role. GCSEs in Maths More ❯