IT Infrastructure Support Engineer
Manchester, Lancashire, United Kingdom
Vix Technology
our Manchester offices on-site, full time, 5 days per week is a requirement for this role. Find out more about your new workplace! We are looking for a IT Infrastructure and Application Support Engineer to join our team. Reporting to the IT Operations Manager and based in Manchester, UK, this role serves as a key … escalation point for complex issues above first-line support. You will be responsible for maintaining and supporting internal infrastructure, networking, cloud services, and corporate applications. You'll play a crucial role in the day-to-day operations and stability of our global IT environment. What will you be responsible for? Providing Follow the Sun (F-T-S) second … line support and issue escalation via the IT service desk platform, within set SLAs. Managing and supporting Windows Server infrastructure , including Active Directory, DNS, DHCP, and GPOs. Maintaining and supporting cloud infrastructure , with a focus on AWS services such as EC2 & S3. Administering and troubleshooting networking infrastructure , including switches, firewalls, wireless access points, and VPNs. Supporting More ❯
Employment Type: Permanent
Salary: GBP Annual
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