1 of 1 IT Manager Jobs in Northwich

IT Infrastructure and Helpdesk Manager An exciting opportunity has arisen for a team player to join the Bank during a period of significant growth. We are looking for an experienced IT Infrastructure and Helpdesk Manager to work within the IT Helpdesk team in Northwich. The Access Bank UK Ltd has a strong presence across Africa … one-to-one meetings, offering constructive and developmental feedback. Identify skills gaps and training needs within the team, coordinating relevant learning opportunities and certifications to build a future-ready IT support function. Foster a culture of collaboration, knowledge sharing, and continuous improvement, encouraging innovation and empowering team members to take ownership of their work. Operational & Service Delivery Management Oversee … day-to-day operations of the IT helpdesk and infrastructure support, ensuring prompt and effective resolution of technical issues in line with SLAs. Embed best practices and service standards through the implementation and refinement of clear policies and procedures across helpdesk and infrastructure teams. Monitor service performance using KPIs and customer feedback, using insight to drive continuous improvement and More ❯