1 of 1 IT Operations Analyst Jobs in East London

Support Analyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a Support Analyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to … be part of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to … day operations while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and More ❯