2 of 2 IT Operations Analyst Jobs in the UK excluding London

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical More ❯

The Role: SOC Analyst Location: Reading, UK - Hybrid Role type: Inside IR35 Contract Position IT SOC Analyst - Sentinel expertise, configuration of Sentinel, managing Sentinel based SOC and KQL scripting Job Description: We are looking for a hands-on, technical analyst, to join our SOC team and … at a high level: • Configuring Microsoft Sentinel analytical rules (KQL) • Building SOPs, runbooks and procedures for addressing and responding to alerts • Cross-training the IT SOC in OT technologies and alerting • Working with OT teams to ensure adequate log coverage and ingestion and remediation activities. More ❯