2 of 2 IT Operations Manager Jobs in the North West

Job summary PREVIOUS APPLICANTS NEED NOT APPLY. Join Our Team as an IT Operations Manager! Are you ready to take on a pivotal role in our dynamic IT Operations team? As our IT Operations Manager, you'll be at the heart of ensuring the smooth and efficient running of the Trust's … issues head-on, ensuring SLA targets are consistently met. Technical Escalation Point : Act as the go-to expert for resolving technical incidents involving servers, networks, telephony, and desktops. Senior IT Support : Provide top-tier IT support and break-fix services to the Trust and our valued stakeholder organisations. If you're passionate about IT and thrive in … a fast-paced environment, we want to hear from you! Main duties of the job As IT Operations Manager you'll oversee the Technical Services Team, ensuring secure and consistent delivery of server, network, and telephony services. They will manage both proactive and reactive aspects of the server and desktop infrastructure, support problem management, and act as More ❯

IT Operations Service Delivery Manager Are you passionate about redefining what great IT service delivery looks like? Were working with a leading organisation who are transforming the way they deliver IT services across the business. This is not a role about ticking SLA boxes or racing through tickets, its about creating a seamless, user-focused … service experience . All services are currently delivered through external suppliers, so theres no direct people management. Instead, the IT Operations Service Delivery Manager role is about shaping best practice, influencing suppliers and setting the future direction of service delivery . Were looking for someone who: Brings a breadth of experience from different organisations and can adapt … their sleeves and make a real impact. This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. If youre excited by the idea of building something better, not just maintaining the status quo, wed love to hear from you. This role More ❯