Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWD Online
ITOperationsManager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with … be able to commute to the office in Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an ITOperationsManager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector … and experience managing technical or professional services teams. Working as a results driven ITOperationsManager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the ITOperationsManager/ More ❯
ITOperationsManager London (hybrid) £55,000 - £60,000 Our client who are a Managed Service Provider are seeking an experienced ITOperationsManager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional … customer service and maintaining seamless IToperations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a supportive and fun organisation. As the ITOperationsManager, you will be responsible for aligning the team with our clients values, oversee daily IT, mentor and grow your team … you will serve as the Account Manager for MSP clients, build strong working relationships to support client success, addressing any issues and foster a collaborative and effective environment and drive continuous improvement through client feedback. Responsibilities: Lead, coach and mentor your team to foster a culture of accountability, growth and collaboration Drive team performance through effective goal setting, feedback More ❯
Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced ITOperationsManager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the … internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the ITOperations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies … ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing ITOperations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both More ❯