Information Technology Operations Manager
Birmingham, England, United Kingdom
PinkWorm Recruitment
IT Operations Manager | Birmingham (Office-Based) | Salary to £54,000 + £4,800 Car Allowance + Expenses | Permanent We are seeking an experienced IT Manager/IT Group Manager/IT Infrastructure Lead/IT Operations Lead to take on a hands-on leadership role overseeing IT operations … and operational ownership. About You: Strong hands-on experience with CRM and insurance systems (Acturis, Open GI, SSP). Experience with Monday.com and consultancy-focused CRMs. Proven background in IT operations, infrastructure, and telephony (VoIP) . Confident managing workflows, automation, integrations, APIs, and data tools (Excel, SQL). Understanding of cyber security , compliance, AI policy, and due-diligence … requirements. Ability to lead, mentor, and collaborate with technical and non-technical stakeholders. Willingness to travel to UK branches when required. Degree in IT, Computer Science, or related field (or equivalent). Certifications in CRM platforms, VoIP/telephony, ITIL, or cyber security beneficial. Hands-on, proactive technical leader. Detail-driven with a strong quality mindset. Collaborative, solution-focused More ❯
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