1 to 25 of 72 Microsoft 365 Jobs in the West Midlands

infrastructure and operational excellence across Cloud services, business applications, and core networking systems. The successful candidate will lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands-on support, collaboration with external partners, and the implementation … governance and security protocols. Key Responsibilities: Administer Microsoft 365, Azure, Intune, and Entra ID environments. Support infrastructure standardisation and performance optimisation. Manage DNS, DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide ...

line helpdesk support for business clients Provide on-site field support, troubleshooting hardware, network and software issues at customer locations Support Microsoft 365, cloud services and account configurations Assist with server and workstation deployments, maintenance and upgrades Troubleshoot and maintain network infrastructure (LAN/Wi-Fi, routers … that keep businesses running. What we’re looking for Previous experience in IT support or technician role (MSP experience desirable) Good working knowledge of Microsoft 365, Windows environments and Active Directory Basic networking understanding (TCP/IP, DNS, DHCP, VPN) Hardware, software and peripheral troubleshooting experience Willingness ...

Employment Technical Design/TDA, HLD/LLD, Remote Secure Devices/Mobile Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. PLEASE NOTE: Before you apply for this post, you will require full Security Clearance (NPPV3, SC, CTC, DBS & Financial … Detection. Integrated Communications ICCS, Mobile & Remote Devices & GIS Mapping. Microsoft Suite of Technologies & Applications, Microsoft Security, Entra ID. Azure ID, MFA, Azure, O365/M365/D365 In this role as part of the Architecture Team: You will be creative and offer ideas and concepts adding value ...

projects About you Essential Proven experience in a 1st/2nd Line IT Support role Strong working knowledge of Windows 10/11 and Microsoft 365 Experience supporting Active Directory users and devices Confident troubleshooting hardware, software, and connectivity issues Strong communication skills and a proactive, problem … solving approach Desirable Exposure to Windows Server, Azure, Intune, or Microsoft 365 Admin tools Basic networking knowledge (LAN, WAN, VPN, DNS, DHCP) Experience in a manufacturing or operational environment Relevant IT certifications (e.g. CompTIA, Microsoft) What you'll get in return We offer a competitive salary ...

line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper ...

service desk, on-site support, or other customer-facing IT role Strong working knowledge of Windows 11 OS, and Windows Server environments Experience administering Microsoft 365 (including SharePoint and OneDrive) Azure AD/Entra ID administration experience Solid networking fundamentals, ideally with exposure to Ubiquiti UniFi, VPNs … touch with Gianluca at Circle Recruitment to have a chat. Keywords: Windows Server, IT Support, 1st Line, 2nd Line, Technical Support, Microsoft 365, Azure, VMware, Networking, MSP, Hyper-V, Exchange, West Midlands, Dudley, Stourbridge, Birmingham Circle Recruitment is acting as an Employment Agency in relation to this ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years’ experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

technical team. They deliver comprehensive IT support, cybersecurity, cloud services and solutions to businesses locally and across the UK, working with technologies such as Microsoft 365, cloud platforms, networking/security tools and business support systems . This is a hands-on role supporting clients’ IT environments … knowledge base resources What we’re looking for Previous experience in a service desk or IT support role Strong understanding of Windows OS, Microsoft 365 and common business applications Knowledge of networking fundamentals (TCP/IP, DNS, Wi-Fi) and security basics Excellent problem-solving and customer ...

budgets. What you’ll get involved in Acting as the senior escalation point for complex infrastructure incidents Owning Windows 10/11 environments and Microsoft 365 end to end Driving Azure-based infrastructure and cloud initiatives Embedding strong security practices aligned to ISO 27001 and GDPR Leading … Controlling infrastructure spend and influencing technology investment What you’ll bring 5+ years’ experience leading or managing IT infrastructure Strong hands-on knowledge of Microsoft 365, Azure, AD & Group Policy A solid understanding of security, governance, and compliance Confidence working with stakeholders, suppliers, and senior leadership ...

company’s continued growth and expansion , with heavy involvement in the long-term technical and service strategy . The organisation delivers managed IT support, Microsoft cloud solutions, cybersecurity, networking and infrastructure services to a diverse client base. This position combines hands-on 3rd line technical expertise with leadership … impact incidents and long-term problem management activities Provide technical leadership, mentoring and guidance to 1st and 2nd line engineers Drive best practice across Microsoft 365, Azure, Windows Server, networking and security Play a key role in technical decision-making, tooling and service development Contribute to documentation ...

clear progression route. Main Duties of the Role Providing 1st/2nd line IT support to users across the UK Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating more complex issues to senior engineers when required Contributing to consistently high service and user satisfaction levels … Your Skills and Experience 2 years’+ experience in an IT role Strong understanding of Windows desktop environments and Microsoft 365 A confident communicator who enjoys problem-solving and learning new technologies Full UK driving licence ...

apprenticeship qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding … Investigate, triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues ...

communications and internal knowledge snippets Implement small automations via Power Automate, Zapier/Make, or Excel Power Query Provide first-line IT support for Microsoft 365, devices, and accounts Document new processes and provide simple training/guides for colleagues Option B – CRM & Outbound Activity Maintain … confident on phone and email Hands-on experience as admin/power user of an e-commerce platform (Shopify, WooCommerce, Magento, or similar) Strong Microsoft 365 skills (Outlook, Excel, Teams) and first-line troubleshooting ability Comfortable managing product data files (CSV, images, attributes); basic HTML/ ...

relevant field such as Computer Science Information Systems Business or similar or equivalent experience A strong interest in low-code development and Microsoft technologies An understanding of or willingness to learn about the Power Platform including Power Apps Power Automate Power BI Power Virtual Agents and Copilot Studio … exposure to Microsoft 365 Dynamics 365 or Azure is a plus but not essential Proactive attitude with a passion for solving real-world business problems through technology Strong analytical and problem-solving skills Excellent communication skills both written and verbal Team-oriented mindset with ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

client-first mindset Ability to work methodically with high attention to detail Windows 10/11, Windows Server (20162025), AD/DNS/DHCP Microsoft 365 administration (Exchange Online, SharePoint, Teams, MFA) Networking fundamentals, VLANs, VPNs, firewalls, UniFi Hardware support (servers, desktops, storage) Virtualisation (Hyper-V/ ...

first mindset Ability to work methodically with high attention to detail Windows 10/11, Windows Server (2016–2025), AD/DNS/DHCP Microsoft 365 administration (Exchange Online, SharePoint, Teams, MFA) Networking fundamentals, VLANs, VPNs, firewalls, UniFi Hardware support (servers, desktops, storage) Virtualisation (Hyper-V/ ...

English (required); German (beneficial).• Experience: 3+ years in business/system analysis, IT systems design, and project management.• Technical Skills: • Strong proficiency in M365, Microsoft Visio, and Microsoft Project.• Skilled in ITIL, data analysis tools, and business process modelling.• S oft Skills: • Excellent communication and interpersonal skills. ...

English (required); German (beneficial). • Experience: 3+ years in business/system analysis, IT systems design, and project management. • Technical Skills: • Strong proficiency in M365, Microsoft Visio, and Microsoft Project. • Skilled in ITIL, data analysis tools, and business process modelling. • S oft Skills: • Excellent communication and interpersonal skills. ...

Closing Date Friday, 27th February 2026 Start Date Monday, 9th March 2026 Desired Skills Communication skills Problem solving skills Written and spoken English Office 365/Microsoft 365 Qualifications 5 GCSE's including English Language and Maths GCSE, grade (A*-C/ ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring and observability tools … permissions, Entra ID, Conditional Access. Experience working within regulated environments and producing audit-ready artifacts. Preferred Exposure to large scale Copilot deployments (free/M365) in the financial sector. Proficiency with PowerShell and Graph API for troubleshooting and reporting. Provide CoPilot knowledge sharing sessions to fellow M365 Application owners. ...

Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role … implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers ...

infrastructure projects Travel to local client sites when required Key Skills & Experience: Strong knowledge of Windows Server, Active Directory, and Group Policy Experience supporting Microsoft 365, SharePoint, and Azure Solid understanding of VPNs, networking, and cybersecurity best practices Familiarity with ConnectWise (Automate and/or manage ...

ITSM platform (e.g., Hornbill) Build, configure, and deploy Windows 10/11 laptops and desktops Deliver Laptop Refresh programmes and device lifecycle management Administer Microsoft Intune, Autopilot, and mobile device management Perform software installations, updates, and patch management Monitor device compliance, antivirus, and security tooling Support Active Directory administration … Experience Proven experience in a 2nd Line/Digital Workspace/EUC/Field Engineer role Strong knowledge of Windows 10/11 and Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ...