1 to 25 of 120 Microsoft 365 Jobs in the West Midlands

that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control … role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. ...

their technical team. This is an exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within our support team, working … play a key role in maintaining and improving our customers' IT environments. You will be responsible for diagnosing and resolving complex technical issues across Microsoft 365, cloud platforms, networking, cybersecurity, and infrastructure technologies, while supporting the continued development of our support services. Where youll Make an Impact ...

during significant change and modernisation Maintain secure, reliable and high-performing infrastructure and end-user services Drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support and service delivery Lead day-to-day technical operations Line manage two IT Engineers Work with colleagues, suppliers … infrastructure refresh, including fibre connectivity, network switching and core infrastructure Requirements Substantial experience in IT infrastructure Experience administering identity and endpoint management Experience managing Microsoft 365 services Experience maintaining secure production environments Strong experience working with IT service desks, including ticket triage, user support and continuous service ...

data protection Develop secure Power Platform solutions (Canvas and Model‐driven apps, flows and integrations) Lead or contribute to large‐scale SharePoint and M365 migrations Produce solution designs, documentation and handover materials Expertise in Power Platform and Dataverse [PL 600 or PL 900 or similar certifications desirable] with recent experience … engineers to ensure the products meet business requirements. Experience Experience with PowerApps, Power Automate ecosystems, MS tenants, Purview, Azure, the whole Microsoft Office 365 suite and associated products. Solution Delivery: Design and implement solutions using Power Apps, Power Automate, Dataverse, SharePoint Online, Teams and Power BI. Developed ...

Support Engineer who enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role would suit someone confident across Microsoft 365, Windows Server as well as desktop, networking troubleshooting and user support, exposure to 3rd Line support work is highly beneficial, as there … will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical ...

full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. Youll also play an important role in supporting business growth through technical pre-sales, solution … high standards of documentation, processes and technical governance. Oversee Technical Projects Youll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding ...

senior 3rd Line technical support role, ideally within an MSP or multi-client environment In-depth knowledge of Windows Server and Active Directory Strong Microsoft 365 administration and troubleshooting experience Experience with Microsoft Intune and Azure cloud infrastructure Strong networking knowledge including DNS, DHCP, VPNs … well as visiting local client sites when required. Duties include: Taking ownership of complex technical issues escalated by the service desk Supporting Managed IT, Microsoft 365, endpoint security, cyber security, backup, VoIP and network infrastructure Scoping, planning and delivering infrastructure projects Managing on-premise to cloud migrations ...

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Role Respond to IT requests by phone, email … resolve first-line incidents, escalating more complex issues when needed. Set up laptops, monitors and mobile phones. Support Intune enrolment, Autopilot builds, Microsoft 365, Windows, printers, Wi-Fi, VPNs and user accounts. Maintain asset records and support starter and leaver processes. Contribute to IT projects and follow ...

looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues … Days Home) Competitive Salary DOE + Excellent Benefits Permanent | Full Time Reporting to: Service Delivery Manager Your Background/Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years’ experience in a senior ...

environment, supporting over 6,000 users across more than 100 sites. The role will provide exposure to a broad range of technologies, including Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide … timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user accounts and access using Active Directory and Microsoft Exchange. ...

environment, supporting over 6,000 users across more than 100 sites. The role will provide exposure to a broad range of technologies, including Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide … timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user accounts and access using Active Directory and Microsoft Exchange. ...

technical support to staff and users. Support and administer Microsoft Active Directory environments. Manage and troubleshoot Microsoft 365/Office 365 services. Support Google Workspace applications and administration. Monitor, maintain, and troubleshoot network infrastructure and connectivity issues. Manage user accounts, permissions, and security groups. … Proven experience in a 2nd Line IT Support role. Strong knowledge of Active Directory administration. Experience supporting Microsoft 365/Office 365 . Network support and troubleshooting experience. Experience supporting Google Workspace environments. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. ...

Previous experience leading, mentoring, or supervising an IT support team. Strong technical support experience within a large enterprise environment. Excellent knowledge of: Windows 11 Microsoft 365 Microsoft Entra ID Microsoft Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone … Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong troubleshooting and problem-solving skills. Ability to work independently and manage competing priorities. Outstanding communication and customer service skills. Desirable Experience with JAMF device management. Knowledge of ITIL or other IT Service Management ...

proposed architectures, conducting infrastructure and security assessments, and ensuring designs follow appropriate technical and security best practices. You’ll be involved across technologies including: Microsoft 365 Hybrid infrastructure Networking & connectivity Cybersecurity Backup, Business Continuity & Disaster Recovery Cloud infrastructure and migration You don't necessarily need … someone with strong experience within a Solutions Architect, Technical Architect, Pre-Sales Architect, Senior Technical Consultant or similar position. You’ll ideally bring: Strong Microsoft Azure architecture and implementation experience Broad Microsoft 365 knowledge Strong understanding of Entra ID, Intune and Microsoft security technologies Experience ...

issues and getting involved in infrastructure projects and improvements. You’ll be part of a team responsible for maintaining and evolving a large-scale Microsoft infrastructure environment, supporting both on-premises and cloud technologies. You’ll act as a technical escalation point for complex issues, take ownership of major … through to resolution. Take a technical lead during P1/P2 major incidents, coordinating activity across relevant resolver teams. Support and maintain a hybrid Microsoft infrastructure environment, covering both cloud and on-premises technologies. Work extensively with Microsoft Azure, Entra ID, Active Directory and Microsoft 365. Manage ...

join their team. This is an excellent opportunity to work across varied client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally …/3rd Line role. Strong Microsoft experience across Windows 10/11, Microsoft 365, Active Directory/Entra ID and Windows Server. Strong networking knowledge, including TCP/IP, DNS, DHCP, VPNs, IP addressing and VLANs. Experience troubleshooting switches, firewalls, Wi-Fi and general connectivity issues. ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

technology services remain available, secure and reliable across multiple sites. The successful candidate will combine strong user support skills with hands-on experience of Microsoft technologies, networking, backups and server administration. Key Responsibilities: Provide 1st and 2nd line support to over 600 users across multiple sites. Troubleshoot and resolve … hardware, software, networking and telephony issues. Support and administer Microsoft 365 and Google Workspace environments. Manage user accounts, permissions and access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring ...

proactive approach and a commitment to delivering high-quality IT services. Key responsibilities of the IT Support Engineer: Troubleshoot and resolve issues across Microsoft 365, Active Directory and Windows 11. Provide support across Azure and Entra ID environments. Leverage documentation held in ServiceNow to provide high-quality … ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating systems Administration and support of Microsoft 365 and Intune environments Administration and management of Active Directory. Strong experience with the Joiners Movers Leavers process. Experience using ticketing systems ...

line support and resolving technical incidents and service requests Acting as a key escalation point for Service Desk engineers and managing site relationships Supporting Microsoft 365, Azure AD, Active Directory and Google Workspace environments Managing user accounts, permissions, devices and mobile technologies through Intune and Jamf Supporting … years experience in 2nd/3rd line support role within a technical support desk or MSP is required Strong knowledge of Windows Server, Microsoft 365, Azure AD, Active Directory and Google Workspace Experience supporting networking technologies, including Cisco Meraki, Smoothwall and LAN/WAN environments Experience with ...

network infrastructure Supporting Windows Server, Active Directory and Group Policy Managing Hyper-V and VMware environments Administering HPE servers, storage and backup platforms Supporting Microsoft 365, Entra ID and Azure services Monitoring infrastructure performance, resilience and security Resolving complex infrastructure incidents and escalations Supporting new-site integrations … technical teams and business users A proactive approach and the confidence to take ownership of infrastructure issues Experience with HPE infrastructure, Azure, Entra ID, Microsoft 365, PowerShell, Halo ITSM or manufacturing environments would be advantageous. If you're an Infrastructure Engineer with genuine firewall and networking experience ...

cloud projects for a varied customer base Deploy Windows Server, Active Directory/Entra ID, Hyper-V/VMware and backup & DR solutions Deliver Microsoft 365 and Azure projects, including migrations and infrastructure improvements Configure switches, firewalls, VPNs, VLANs and wireless networks Implement endpoint protection, patch management … Experience configuring commercial firewalls, ideally WatchGuard and/or Meraki Strong knowledge of Windows Server, Active Directory/Entra ID and virtualisation Experience delivering Microsoft 365 and Azure projects Practical experience with VPNs, wireless networking and backup/disaster recovery Strong customer-facing and technical consultancy skills ...

cloud projects for a varied customer base Deploy Windows Server, Active Directory/Entra ID, Hyper-V/VMware and backup & DR solutions Deliver Microsoft 365 and Azure projects, including migrations and infrastructure improvements Configure switches, firewalls, VPNs, VLANs and wireless networks Implement endpoint protection, patch management … Experience configuring commercial firewalls, ideally WatchGuard and/or Meraki Strong knowledge of Windows Server, Active Directory/Entra ID and virtualisation Experience delivering Microsoft 365 and Azure projects Practical experience with VPNs, wireless networking and backup/disaster recovery Strong customer-facing and technical consultancy skills ...

identify problems, propose solutions and deliver meaningful improvements across the business. This IT Solutions Engineer based near Birmingham will be responsible for: - Managing the Microsoft 365 environment, including users, licensing, Exchange, Teams and tenant administration. - Owning SharePoint administration, permissions, document structure and retention policies. - Managing the complete … driving company-wide adoption. About You You'll probably have: - Several years' experience managing IT within an SME or fast-growing business. - Strong Microsoft 365 administration experience. - Experience with Entra ID, Intune and endpoint security. - Knowledge of networking, firewalls, Wi-Fi and business infrastructure. - Experience administering modern ...

infrastructure and cloud projects for a diverse customer base. Working closely with clients, you will help design and deliver business-critical technology solutions across Microsoft cloud and on-premises environments. Key Responsibilities: Acting as a senior escalation point for complex technical issues across the Service Desk. Managing and delivering … with clients to understand business requirements and design appropriate technical solutions. Supporting the pre-sales process, including technical discussions, solution design and proposals. Delivering Microsoft 365, Azure and on-premises server projects. Producing technical documentation, project plans and implementation guides. Managing project timelines, risks and customer expectations. ...