1 to 25 of 64 Microsoft 365 Jobs in the West Midlands

phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure … deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system ...

digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group ...

hiring an AI and Automation Apprentice to train alongside experienced Microsoft consultants on real client work. You'll be building AI-powered applications and automating client operations across the Microsoft Azure & M365. Modern Microsoft AI tooling sits at the heart of how we deliver, from Copilot Studio … work alongside the Chief Technology Officer, Principal Consultants and Lead Consultants to deliver and operationalise AI solutions using Microsoft technologies. AI Solution Development, M365 Platform Design and Transformation: Build Power Apps, Power Automate flows, Power Pages and Copilot Studio agents that automate manual processes Integrate Copilot with Line ...

Head of IT. This is a hands-on technical role responsible for supporting, maintaining and improving the company’s IT infrastructure, including servers, networks, Microsoft 365, Azure/Microsoft Entra ID, endpoint management, security tools and wider business systems. The successful candidate will work closely with … activities, automation and future technology initiatives. Responsibilities Administer, maintain and improve Windows Server, Active Directory, Group Policy, DNS, DHCP and core infrastructure services. Support Microsoft 365 administration, including users, groups, permissions, Exchange Online, SharePoint and Teams. Support Azure, Entra, Defender environments, including identity, access and hybrid cloud ...

customer experience. Guide operational teams through troubleshooting, architecture decisions and best practice. Support the transformation and remediation of customer environments, including identity, endpoint and Microsoft 365 modernisation. Strengthen security and resilience across managed estates, including identity, access, and baseline controls. Identify recurring patterns and recommend meaningful engineering … someone with deep technical capability, a structured approach, and a calm, confident presence when tackling difficult problems. Technical experience Strong hands-on experience across Microsoft Entra ID, hybrid identity, conditional access and privileged access models. Deep understanding of Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

including Windows Server and Hyper-V technologies. Assist with the migration from on-premise infrastructure into Azure cloud environments. Support the consolidation of multiple Microsoft 365 tenants into a single tenant environment. Work closely with the MSP to deliver infrastructure and cloud transformation projects. Help implement … support Azure AD, Purview, Data Loss Prevention, and Microsoft security technologies. Support the standardisation of networking environments including switching, routing, and firewall technologies. Provide mentoring and guidance to a junior team member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third ...

connectivity issues. Manage and optimise Windows Servers, VMware virtualisation platforms, and storage solutions to ensure high availability and performance. Administer cloud-based services including Microsoft 365, Exchange Online, SharePoint, and Teams, ensuring seamless collaboration and security. Oversee user account lifecycle processes such as onboarding, role modifications … Windows Server environments and supporting virtualisation platforms like VMware. Strong understanding of networking principles, including switching, routing, and wireless connectivity. Hands-on experience with Microsoft 365 administration and cybersecurity best practices. Familiarity with backup and disaster recovery technologies such as Veeam. Experience working within ticketing systems ...

support to users across the organisation Monitor system performance and resolve hardware, software, and network issues Manage Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 environments Support virtualization platforms such as VMware or Hyper-V Assist with cybersecurity measures including patching, antivirus, backups, and access controls … Candidate: Previous experience in an IT Systems Engineer, Infrastructure Engineer, or similar role Strong knowledge of: Windows Server environments Active Directory & Group Policy Microsoft 365 administration Networking fundamentals (TCP/IP, switches, firewalls, VPNs) Virtualisation technologies Experience with backup and disaster recovery solutions Excellent troubleshooting and communication ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Infrastructure engineer Permanent Monday - Thursday 8am - 5pm Friday - 8am - 2pm Minworth Infrastructure engineer Job Description Manage and support core IT infrastructure, including Windows Server, Microsoft 365, virtualisation, cloud services, storage, and backup solutions. Ensure infrastructure systems remain secure, reliable, and available across multiple business locations. Support … Infrastructure engineer Essential Experience/Skills/Qualifications Proven experience supporting enterprise IT infrastructure environments. Strong knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365, and Entra ID. Hands-on experience with VMware and/or Hyper-V virtualisation platforms. Experience supporting cloud and hybrid infrastructure ...

performing IT environment. Key Responsibilities Support and maintain core IT infrastructure, including servers, storage and virtual environments Manage and optimise cloud-based services (e.g. Microsoft 365, Azure or similar) Support and troubleshoot networking environments (LAN/WAN, switches, firewalls, VPNs) Monitor system performance and proactively address issues … role Strong knowledge of Windows Server environments and virtualisation (e.g. VMware/Hyper-V) Experience with Powershell & Automation Experience with cloud platforms such as Microsoft 365 and/or Azure Good networking knowledge – including switches, firewalls and general network troubleshooting An understanding of IT security principles ...

service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device … resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards ...

system enhancements. Key Responsibilities IT Support & Systems Administration Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot desktop, laptop, printer, and mobile device issues. Assist with user account administration, permissions … Gather feedback from users to identify opportunities for system improvements. Skills & Experience Essential Experience providing 1st and 2nd Line IT Support. Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive. Good understanding of Windows operating systems and desktop support. Basic networking knowledge including ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

Platform Developer - Wolverhampton, West Midlands Power Platform,Power Apps, Power Automate, Power BI,Microsoft 365, Dataverse, .NET/C# 50-55k A growing industry leader is looking for an experienced Power Platform Developer to join its in-house development team. Working in an agile environment … support a major transformation programme within a professional services business. This hybrid role will focus on developing, enhancing, and supporting internal business applications using Microsoft Power Platform and .NET technologies. Key Responsibilities Develop solutions using Power Apps, Power Automate, and Power BI Build automation and improve business processes Integrate ...

Platform Developer - Wolverhampton, West Midlands Power Platform,Power Apps, Power Automate, Power BI,Microsoft 365, Dataverse, .NET/C# 50-55k A growing industry leader is looking for an experienced Power Platform Developer to join its in-house development team. Working in an agile environment … support a major transformation programme within a professional services business. This hybrid role will focus on developing, enhancing, and supporting internal business applications using Microsoft Power Platform and .NET technologies. Key Responsibilities Develop solutions using Power Apps, Power Automate, and Power BI Build automation and improve business processes Integrate ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity. Acting as a senior technical lead on projects, making ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

primary IT contact for the business Supporting and maintaining the company's ERP system (Orderwise) Troubleshooting hardware, software, network and Windows-related issues Managing Microsoft 365, user accounts and permissions Supporting approximately 20 office-based users Identifying opportunities to improve systems, processes and efficiencies Ensuring IT systems … systems upgrades, implementations and ongoing improvements What we're looking for Previous experience managing or taking ownership of IT within an SME environment Strong Microsoft 365 administration experience Good understanding of Windows operating systems, networking and general IT infrastructure Experience supporting ERP or business management systems Ability ...

manage employee records. It is essential you have previous experience of a workforce or payroll function, good understanding and experience in the use of Microsoft 365, excellent attention to detail to ensure data accuracy and consistency, the ability to manipulate and interrogate data to produce meaningful workforce … workforce or payroll function. Working knowledge of workforce information systems e.g. ESR. Knowledge and Skills Essential Good understanding and experience in the use of Microsoft 365, with intermediate level of Excel. Ability to manipulate and interrogate data to produce meaningful workforce reports. Ability to work ...

establish strong customer relationships. You will have a passion for helping clients. This role requires a deep understanding of Managed IT services and ideally Microsoft experience, in particular Modern Workplace/M365. You will be part of a wider dynamic sales team who are results driven, with individuals responsible … developing strategic plans and proactively engaging Intercity Sales teams and customers. Develop strong knowledge of Intercitys Managed IT services, including Service Desk, EUC, JML, Microsoft Modern Workplace, and Security and Compliance. Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions. Build strong relationships with internal ...

Manager to support and develop their IT function. This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You'll play a key role in ensuring the performance, security, and reliability of IT systems while contributing … Support and develop the IT Operations function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service ...

high-security projects in a fast-paced environment Tech Stack You’ll work with a modern and diverse technology stack, including: Windows Servers & Microsoft Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service ...