2 of 2 IT Operations Manager Jobs in Yorkshire

WRK digital is delighted to shortlisting for an IT Solutions Operations Manager at Bettys and Taylors Group - A family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate This is a unique opportunity to be at the heart of a transformative project, working with a passionate and collaborative team of over … people in group IT. As IT Solutions Operations Manager you will lead and manage the operation and maintenance of enterprise applications, instilling a culture of continuous improvement and collaboration within the Application Operations team, resulting in best-in-class processes, attitudes, and utilisation of technology. The role will offer hybrid working based from Harrogate (HG2 7DL … . Please note that this position is not suitable for fully remote applicants, as regular on-site collaboration in Harrogate is essential. As IT Solutions Operations Manager, you will be responsible for: Leading the Application Operations, driving excellence in day-to-day operations. Develop and share best practice through engagement with both internal and external peers. More ❯

2nd Line Operations Manager (Delivery & Support) About us We are a fast-growing technology organisation committed to empowering users with smart, dependable systems. Our mission is to reduce friction in day-to-day operations, turn complex data into meaningful insight, and support teams to work smarter - not harder. The role We seek a hands-on and strategic … 2nd Line Operations Manager to lead our 2nd Line Delivery & Support team. This individual will help break down complex tasks, gather requirements, and liaise closely with business sponsors and stakeholders. You'll ensure the 2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end … continuous improvement and process optimisation across the team Allocate resources effectively and mentor team members Act as incident commander during major outages Collaborate across cross-functional teams (product, engineering, operations) to prioritise and deliver work Create and maintain strong operational processes, automation, and documentation Who we're looking for Strong technical foundation in IT operations and support More ❯