2 of 2 IT Services Delivery Manager Jobs in Scotland

We're hiring: Service Delivery Manager We're seeking a detail-driven and experienced Service Delivery Manager to take ownership of system health, performance, and stakeholder satisfaction across our technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this role offers the ideal opportunity to make a lasting impact. As a Service Delivery Manager … and external stakeholders Overseeing infrastructure-related projects and vendor contracts to meet business needs What we're looking for: 3+ years in Service Delivery, Site Reliability, or Incident Management roles Strong understanding of infrastructure (e.g. VMs, containers, patching, certificates) Confident user of Jira and Confluence for incident, change More ❯

Service Delivery Manager An established investment business is looking for a Service Delivery Manager to join their team on a permanent basis, based in either Edinburgh or Glasgow . This role will suit someone with strong end-to-end service lifecycle experience … covering everything from proactive monitoring and incident response to ensuring delivery resilience and securing a high-performance platform. Key Responsibilities: Take ownership of platform performance and service reliability. Manage the full service lifecycle, ensuring stability, security, and efficiency. Oversee infrastructure components including VM, containers, networking, and patching. Lead … robust stakeholder and supplier engagement. Apply ITIL v4 best practices across relationship management, supplier coordination, and service delivery. Requirements: Proven experience in service delivery and platform ownership within complex IT environments. Strong working knowledge of ITIL v4, particularly in relationship, supplier, and service management. Familiarity with More ❯