ITServiceDeliveryManager (hands-on technical) Are you an ITService Desk Manager or Team Lead looking for an opportunity to progress your career moving into an ITServiceDeliveryManager role? Or … maybe you have experience leading an ITservicedelivery function but want to stay hands-on technical. This small but impressive Vauxhall-based company is looking for the right person who is equally comfortable with discussing cyber security with the CEO, working with the Head of … Engineer, Service Desk Team Lead or Manager wanting to take the next step, or already working as an ITServiceDeliveryManager looking for an opportunity with great breadth. On offer is up to £55k base, bonuses, generous pension, private medical, on More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
ITSERVICEDELIVERYMANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an ITSERVICEDELIVERYMANAGER to join their expanding team. This Company … for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced ITSERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as … acting as a primary interface with key strategic accounts. As ITSERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
ITSERVICEDELIVERYMANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an ITSERVICEDELIVERYMANAGER to join their expanding team. This Company … for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced ITSERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as … acting as a primary interface with key strategic accounts. As ITSERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders More ❯
ServiceDeliveryManager/Agile/SLA/KPI/Ecommerce Title: ITServiceDeliveryManager Location: UK, remote Industry: Start-up, ecommerce, consultancy Salary: £50k I’m currently recruiting on behalf of one of my clients who are a … thriving start-up in the ecommerce space with plenty of clients already under their wing. They’re hiring for an ITServiceDeliveryManager on a permanent basis to join and grow a small team. The role: Ensure the successful delivery of … in accordance with service level agreements (SLAs), client requirements, and expectations. Build and maintain strong relationships with clients. Monitor and report on key servicedelivery metrics, including SLA compliance, quality, and customer satisfaction. Oversee the resolution of incidents and problems. Lead, coach, and mentor a team of serviceMore ❯
ITServiceDeliveryManager - Remedy Permanent Theale/Home Are you a proactive ITServiceDeliveryManager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical … supplier management, and service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily ITservicedelivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed … disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful ITServiceDeliveryManager will have: Proven experience in ITServiceDelivery or Service Management roles Strong grasp of ITIL More ❯
ITServiceDeliveryManager - Remedy Permanent Theale/Home Are you a proactive ITServiceDeliveryManager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical … supplier management, and service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily ITservicedelivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed … disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful ITServiceDeliveryManager will have: Proven experience in ITServiceDelivery or Service Management roles Strong grasp of ITIL More ❯
ITServiceDeliveryManager - Remedy Permanent Theale/Home Are you a proactive ITServiceDeliveryManager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical … supplier management, and service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily ITservicedelivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed … disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful ITServiceDeliveryManager will have: Proven experience in ITServiceDelivery or Service Management roles Strong grasp of ITIL More ❯
ITServiceDeliveryManager - Remedy Permanent Theale/Home Are you a proactive ITServiceDeliveryManager with a passion for driving high-quality service and leading major incident responses? Join our team and take ownership of critical … supplier management, and service improvement across both in-house teams and third-party providers. What you’ll do: Oversee daily ITservicedelivery across internal and outsourced teams Act as Major Incident Manager, coordinating rapid recovery and resolution Manage supplier performance, including Remedy Managed … disruption Support project transitions into live service and enforce operational acceptance Drive continuous service improvements and stakeholder engagement The successful ITServiceDeliveryManager will have: Proven experience in ITServiceDelivery or Service Management roles Strong grasp of ITIL More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Newcastle United
ITServiceDeliveryManager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we … communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the ITServiceDeliveryManager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong … practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the ITServiceDelivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's More ❯
ServiceDeliveryManager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced ServiceDeliveryManager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic ServiceDeliveryManager who can help take the business forward. The role has a high degree of responsibility and a … wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving servicedelivery systems to enhance efficiency and reduce costs, while maintaining More ❯
ITServiceDeliveryManager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced ITServiceDeliveryManager to join them on a 6 Month More ❯
ITServiceDeliveryManager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced ITServiceDeliveryManager to join them on a 6 Month More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Spinks
ITServiceDeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced ITServiceDeliveryManager to join them on a 6 Month More ❯
ITServiceDeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced ITServiceDeliveryManager to join them on a 6 Month More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
The ITServiceDeliveryManager is responsible for ensuring ITservice management processes are enforced and adhered too, including overseeing the daily delivery of service whether delivered internally or via a 3rd party. 3 day hybrid working in the office … each week. Great benefits on offer to include a very generous holiday allowance. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a … and overseeing project acceptance into service. Experience Needed: Extensive experience of working within ITService Management, either in Service Management or ServiceDelivery Roles Remedy experience is essential Experience of managing internal and external stakeholders; monitoring performance against service level agreements, participating in effective working More ❯
ServiceDeliveryManager An established investment business is looking for a ServiceDeliveryManager to join their team on a permanent basis, based in either Edinburgh or Glasgow . This role will suit someone with strong end-to-end service lifecycle experience … covering everything from proactive monitoring and incident response to ensuring delivery resilience and securing a high-performance platform. Key Responsibilities: Take ownership of platform performance and service reliability. Manage the full service lifecycle, ensuring stability, security, and efficiency. Oversee infrastructure components including VM, containers, networking, and patching. Lead … robust stakeholder and supplier engagement. Apply ITIL v4 best practices across relationship management, supplier coordination, and service delivery. Requirements: Proven experience in servicedelivery and platform ownership within complex IT environments. Strong working knowledge of ITIL v4, particularly in relationship, supplier, and service management. Familiarity with More ❯
Summary of the role’s main purpose: The ITServiceDeliveryManager will provide the direction and strategy for the related Service Management and ServiceDelivery functions within the department and have accountability for related policies and procedures. The role holder is … lowest price point whilst measuring and ensuring that repeat incidents are eliminated and that customers are experiencing excellent service. Accountable for the overall servicedelivery strategy, with one and three year plans that contribute to, and inform, the wider IT strategy with plans that input into … the Technology project portfolio. Ensure that the ServiceDelivery function supports the growth of the company in line with the overall business plan and IT strategy. Work with the wider IT leadership team to develop and framework for service reporting and establish a roadmap More ❯
Our client is an award-winning specialist travel company creating tailor-made holidays to selected destinations and is looking for an IT Infrastructure Engineer with expertise in maintaining IT & Data Communication system's infrastructure and providing efficient and effective technical support. Hybrid role - ideally looking for … The Role: This role is vital in maintaining core IT and data Communication systems infrastructure and providing efficient and effective technical support services across the business. This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the … business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of 3rd party vendors More ❯
