22 of 22 IT Services Delivery Manager Jobs in England

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership … develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. ...

Service Delivery Manager to join a well-established organisation in a leadership role where you'll oversee IT services across multiple sites and lead a team responsible for delivering an excellent technology experience. This organisation is investing in its technology function … whilst driving improvements across support, systems and processes. Reporting into the IT Director, you will manage IT support services across a portfolio of sites, leading and developing the support team whilst working closely with senior stakeholders to ensure services are reliable, responsive ...

Title: IT Service Delivery Manager Location : Central Services - Moreton-in-Marsh (with travel to spa and hotel properties) Contract : Full-Time | £50,000 per annum Estimated Start Date: 01 December 2026 Hiddenwell is looking for an experienced IT Service Delivery … continual improvement and ensuring new properties and technologies transition smoothly into day-to-day operation Key Responsibilities Taking ownership of IT service delivery across our hotels, spas, offices and other locations Managing the day-to-day relationship with our MSP, including regular service reviews, SLAs, KPIs ...

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence … operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery ...

plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

feels empowered to bring their authentic self to work. About the Role We’re looking for an experienced and driven IT Service Delivery Manager to lead our Service Delivery function and ensure our people have the reliable, secure and effective technology they … need to do their jobs. As part of the IT Senior Management Team, you’ll lead a team of Service Delivery Support Engineers delivering high-quality 1st and 2nd line IT support across the business. You’ll combine strategic thinking with hands‐on leadership ...

This is an exciting opportunity for an IT Operational Delivery Project Manager/IT Service Manager to join this global Energy company looking after DEX Sustainability, including Delivery, Operational Readiness, Stabilisation and Risk Reduction. Description: DEX Sustainability Responsibilities … Lead DEX Sustainability from design into delivery, implementation and value realisation Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX. Good infrastructure knowledge including resilience, environments, release management and change control Define and manage Non-Functional Requirements and measurable operational ...

IT Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project … Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business ...

Splendid Hospitality Group is seeking a Group IT Manager in Watford to lead day-to-day IT service performance, supplier governance and a small internal team. You will ensure … service levels meet business needs and manage external partners across infrastructure, networks and security controls. The role focuses on delivering reliable IT services, embedding ITSM and driving improvements while supporting a hybrid operating model. #J-18808-Ljbffr ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer … improvement: Drive ITIL-aligned continual service improvement and readiness reviews through cutover and hypercare. Experience Service Management: 8+ years in IT service delivery/service desk management with strong ITIL-based incident, problem and change practice. ServiceNow: Hands-on ServiceNow experience — workflows, routing, reporting, and dashboards ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational ...

IT Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project … Service Delivery Managerto join their Technology Team click apply for full job details ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role ...

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment. The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful ...

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams … stakeholders to ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

Cheshire, is seeking an experienced IT Manager to lead the technical function, oversee IT support, projects and managed services for its customer base. You will report to the Managing Director and shape the growth of the technical team. This hands-on leadership role … combines people management with technical oversight, demanding MSP experience, strong stakeholder communication and a proactive approach to service delivery and project success. #J-18808-Ljbffr ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should ...

Sopra Steria Ltd seeks a Service Manager to lead delivery … improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance targets are met. Join a team focused on collaboration, accountability ...

Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support. Responsibilities include leading cross-functional teams through design, delivery, testing, deployment and handover, managing non-functional requirements ...

Capgemini in the United Kingdom seeks an experienced Service Delivery lead to drive service excellence across ITIL-based processes, focusing on client satisfaction and cost efficiency. You will partner with operations and technical teams to ensure seamless delivery and continuous improvement, while effectively communicating with … stakeholders. You will stay abreast of GenAI trends and apply them to enhance service delivery, while managing relationships with challenging clients and driving #J-18808-Ljbffr ...