london, south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
slough, south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
NST - Nova Source Technologies
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days … a week in the central London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager … strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
AWD online
ITServiceDeliveryManager An excellent opportunity for a skilled IT professional to lead application and servicedelivery, driving digital transformation and managing business systems across a forward-thinking organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT … part from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an ITServiceDelivery Manager. As an ITServiceDeliveryManager you will lead a team of specialists ensuring that business applications and IT … for purpose. In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital transformation. The ITServiceDeliveryManager will play a key role in driving continual improvement, supporting colleagues across the organisation, and ensuring applications and services meet operational and service requirements. More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
O.C.S. Consulting Plc
IT Account and ServiceDeliveryManager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe … Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and ServiceDeliveryManager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including … days per week. Key Requirements include: 2+ years Management experience, particularly managing A pplications development teams or working closely with client accounts Deep understanding of ITservices and relevant technologies Account Management experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication More ❯
ITServiceDeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud … services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced ITServiceDeliveryManager to oversee the delivery of high-quality ITservices to their clients. This role ensures operational excellence, client satisfaction, and … continuous improvement across servicedelivery functions. Key Responsibilities: Lead and manage the ITservicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance More ❯
ITServiceDelivery & Vendor Manager We’re partnering with a leading global professional services firm undergoing a major IT transformation to find an experienced ITServiceDelivery & Vendor Manager to join their Technology Services team. This is a pivotal role ensuring world-class delivery of ITservices and vendor performance across the UK and global offices. You’ll act as the bridge between business stakeholders, service owners, and suppliers making sure ITservices are stable, cost-effective, and continually improving. Key Responsibilities: Oversee day-to-day ITservicedelivery across infrastructure, end … commercial value Manage major incidents and problem management, ensuring clear communication and fast resolution Own service performance reporting and drive continual service improvement initiatives Act as the primary IT business partner for servicedelivery into the organisation You’ll bring: 10+ years in ITService Management, with strong ITIL and vendor management experience Proven More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
The ITServiceDeliveryManager supports ITservicedelivery across the EMEA region by enhancing customer experience, managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning ITservices with business … goals. Description As part of the global IT Infrastructure & Operations team, you will: Act as the key contact for regional business leaders regarding ITservicedelivery and operations. Lead customer engagement and stakeholder communication across EMEA sites. Ensure high-quality incident resolution in collaboration with ServiceDelivery teams. Support infrastructure projects by … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯
ITServiceDeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud … services to businesses across the South Coast and beyond click apply for full job details More ❯
clients. We're a fast-growing team passionate about delivering exceptional service and fostering a high-performance culture. Job Summary We are seeking an experienced and visionary ServiceDeliveryManager to lead our Helpdesk operations at CloudClevr. In this pivotal role, you will oversee a team of 45 dedicated support professionals, ensuring seamless, high-quality service … delivery to our global customer base. Leadership is at the heart of this position— you'll inspire, mentor, and empower your team to exceed expectations while driving operational excellence and continuous improvement. If you thrive on building high-performing teams and turning challenges into opportunities, this is your chance to make a lasting impact. Key Responsibilities - Team Leadership … operations, including ticket resolution, escalation handling, and resource allocation to maintain SLAs and achieve 99%+ customer satisfaction targets. - Performance Optimisation: Develop and implement strategies to enhance servicedelivery, such as process automation, knowledge base improvements, and KPI monitoring (e.g., response times, resolution rates, CSAT). - Deep technical knowledge of Microsoft and ITservice management is More ❯
