10 of 10 IT Services Manager Jobs in London

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/… and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate … financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after More ❯

IT Service Manager Birmingham, three days on sitePermanent We are supporting a public sector organisation in hiring an experienced IT Service Manager to join the IT Platforms and Operations team. The role focuses on delivering stable, high performing IT services across several platforms in a multi supplier … environment. Key responsibilities * Manage end to end IT services using ITIL best practice* Oversee incident, problem, change, event and request management* Use Service Now to identify trends and prevent issues* Drive continual service improvement with clear and measurable outcomes* Manage supplier performance across large partners and smaller software vendors* Produce accurate reports that give assurance on service … health and performance* Maintain service processes, documentation and knowledge articles Essential skills and experience * Strong ITIL knowledge* Solid Service Now experience* Background managing multiple services or platforms* Confidence working across multi supplier or service integrator models* Ability to analyse data and improve processes* Experience managing SLAs and performance metrics* Strong communication and stakeholder management skills *Rates depend on experience More ❯

IT Service Manager Birmingham, three days on site Permanent We are supporting a public sector organisation in hiring an experienced IT Service Manager to join the IT Platforms and Operations team. The role focuses on delivering stable, high performing IT services across several platforms in a multi … supplier environment. Key responsibilities * Manage end to end IT services using ITIL best practice * Oversee incident, problem, change, event and request management * Use Service Now to identify trends and prevent issues * Drive continual service improvement with clear and measurable outcomes * Manage supplier performance across large partners and smaller software vendors * Produce accurate reports that give assurance on … service health and performance * Maintain service processes, documentation and knowledge articles Essential skills and experience * Strong ITIL knowledge * Solid Service Now experience * Background managing multiple services or platforms * Confidence working across multi supplier or service integrator models * Ability to analyse data and improve processes * Experience managing SLAs and performance metrics * Strong communication and stakeholder management skills *Rates depend on More ❯

IT Service Manager Birmingham, three days on site Permanent We are supporting a public sector organisation in hiring an experienced IT Service Manager to join the IT Platforms and Operations team. The role focuses on delivering stable, high performing IT services across several platforms in a multi More ❯

IT Service Delivery Manager Global Law Firm - London Hybrid Working - 3 days office/… days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of … IT services. You will manage a globally dispersed team responsible for IT support and incident, problem and change management. About the role As IT Service Delivery Manager, you will be collaborating and working closely with the wider IT department and the business. You will define strategy, implement processes and implement More ❯

If you have previous experience of working in either IT Managed Services or the IT reseller channel in a Technical Account Manager or Customer Success role then we have a number of opportunities within London and the South East for established companies looking to grow their Account Development Teams. You need to be … working now in a similar role with a proven track record of managing and developing existing accounts within an IT MSP. You will need to show minimum GP figures of £150,000 per annum. These companies offer excellent training and development over time to Account Management or Senior Account Director roles for experienced candidates More ❯

As a IT Service & Platform Manager, you will be responsible for overseeing and managing the Digital Experience (DEX) platform to support the organisation's technology needs. This role is based in London and requires technical expertise in the life science industry to ensure effective platform performance and delivery. Client Details The organisation is a medium-sized … entity within the life science industry. Description The IT Service & Platform Manager leads the technology service team to deliver a seamless digital workplace experience. This role drives adoption of digital tools, enhances user productivity, and ensures high-quality, secure, and resilient IT services. The manager fosters a customer-focused culture, drives continuous … delivery (including helpdesk, desktop, mobile, A/V, networks, and SaaS applications). Application & Platform Management: Ensure enterprise applications and workplace platforms are secure, optimised, and aligned with IT standards. User-Centric Innovation: Gather feedback to simplify workflows, enhance productivity, and promote adoption of digital workplace tools. Roadmap Delivery & Automation: Lead multi-year platform roadmap, implement automation, and More ❯

JOB TITLE: Service Delivery Manager … LOCATION: London SALARY: £60,000 - £70,000 WAY OF WORKING: Full Time/Hybrid | Permanent THE BUSINESS: Our client is a highly reputable provider of IT Managed Services, supporting leading organisations across the professional and financial services sectors. Known for delivering secure, reliable and customer-centred technology services, they ensure critical IT environments … ensuring seamless service performance, strong stakeholder relationships, and proactive improvement of IT operations. You will act as the bridge between clients, technical delivery and account management, ensuring services consistently exceed expectations. RESPONSIBILITIES: Act as primary escalation point for persistent issues and major incident coordination Monitor and report on SLA and KPI performance across customers Drive cross-team More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

We have a range of leading Managed Service Providers and IT support companies looking for experienced candidates with Business Development and Account Management experience. There are a mix of roles selling to SMB, mid market and enterprise clients with corporate and public sector verticals. If you have previous experience within the sector, are looking for the next stage … in your career it would be great to speak. More ❯