12 of 12 IT Services Manager Jobs in London

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/… and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate … financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after More ❯

Customer Success Manager - IT/ITES Services About This Role Qualification: Bachelor's Degree in IT, Computer Science or related areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES … across IT and ITES sectors Account Success Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services … ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery models, SLAs, and IT services lifecycle (including support, development, or BPO processes) Problem-Solving: Proactive in identifying issues and resolving them before they escalate Tools Knowledge: Familiarity with CRM platforms (e.g., HubSpot, Salesforce), project More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

IT Service Manager Type: Permanent Salary: £100,000 - £120,000 + Bonus Location: London (Hybrid - 3 days onsite) A leading organisation in the financial services sector is seeking an experienced IT Service Manager to join its London-based team. This strategic leadership role reports directly to the Head of Service Management … You'll play a key role in defining and executing the roadmap for service operations in a dynamic, large-scale environment. Desired Skills and Experience IT Service Manager Type: Permanent Salary: £100,000 - £120,000 + Bonus Location: London (Hybrid - 3 days onsite) A leading organisation in the financial services sector is seeking an experienced … IT Service Manager to join its London-based team. This strategic leadership role reports directly to the Head of Service Management and oversees a team of Operations and Systems Analyst. The company is undergoing a transformation, placing technology at the core of its operations to enhance service delivery and operational efficiency. Key Responsibilities: * Lead and evolve More ❯

If you have previous experience of working in either IT Managed Services or the IT reseller channel in a Technical Account Manager or Customer Success role then we have a number of opportunities within London and the South East for established companies looking to grow their Account Development Teams. You need to be … working now in a similar role with a proven track record of managing and developing existing accounts within an IT MSP. You will need to show minimum GP figures of £150,000 per annum. These companies offer excellent training and development over time to Account Management or Senior Account Director roles for experienced candidates More ❯

IT Service Desk Manager (12-Month Fixed-Term Contract)Role SummaryA London Market insurance business is seeking an experienced IT Service Desk Manager to lead day-to-day IT operations on a 12-month fixed-term contract. This role oversees the IT Service Desk, ensuring high-quality support … system reliability, and continuous improvement across the business. Key Responsibilities* Manage and develop the IT Support team, ensuring SLA and service standards are consistently met. * Act as the escalation point for complex technical issues and incidents. * Oversee IT infrastructure, hardware, and cloud platforms including Microsoft 365 and Azure AD. * Maintain IT security, networking, and … compliance standards. * Lead the Joiners-Movers-Leavers process and manage IT assets and licensing. * Drive automation, process improvement, and operational efficiency initiatives. * Support business projects, upgrades, and vendor management. About You* Proven experience in IT management or senior IT support roles within a corporate environment. * Strong technical expertise across Microsoft 365, Windows, networking, and More ❯

reviewed. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for our information technology function as well as acting as a primary interface with our key stakeholders. As IT Service Delivery Manager you will be … service delivery functions and processes. To assist in maintaining the confidentiality, integrity and availability of the information assets by employing robust, best practices in managing and supporting systems and services . About us Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in … positively within the organisation To enhance the department's reputation and improve its service's credibility. To monitor, manage and take ownership of the delivery of IT services by external contractors and third-party/outsource providers. Person Specification Criteria Desirable Min of 4 GCSEs or equivalent (including English and Mathematics Excellent Service Management skills ITIL ITSM More ❯

all day. Were looking for a hands-on marketer who can execute campaigns, generate leads, and directly help sales hit target. About Us Were an IT Managed Services Provider with big growth plans: doubling revenue from £9m to £18m in 4 years. Landlords & Tenants: We deliver Connected Building Services to owners of multi-tenant buildings (and … their tenants). SMEs: We provide Managed Network, Connectivity, and Cyber Security services to a hand-picked list of 7,000 UK SMEs. Rebrand: New brand launching in late 2025 youll help make it land with impact. Were halfway through our plan, the pipeline is there, and the strategy is set. Now we need someone to make … performance and making sure it all feeds the sales pipeline. What Were Looking for 47 years experience in B2B marketing (ideally IT, tech, SaaS, or services). Proven track record of campaign execution that generated measurable leads. HubSpot (or similar automation) and paid ads experience. Commercially minded: you understand how marketing supports sales, not just More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯