1 to 25 of 50 IT Services Manager Jobs in England

IT Services Manager - Kent - £50,000 - 55,000 An exciting opportunity has arisen with a Kent business for an Infrastructure Lead with a strong hands-on approachtooversee the infrastructure of technical operations, managing a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Provide IT … Ensure the streamlined IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver IT services to meet the needs of the company, including service management, planning, and support processes. Provide technical knowledge to support, maintain and deliver on all IT projects and … objectives. Oversee the planning, implementation, and tracking of specific short-term and long-term projects. Manage and develop a high-performing team of IT professionals. Foster a collaborative, supportive, and performance-oriented environment. Security and Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. More ❯

Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

Customer Success Manager - IT/ITES Services About This Role Qualification: Bachelor's Degree in IT, Computer Science or related areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES … across IT and ITES sectors Account Success Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services … ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery models, SLAs, and IT services lifecycle (including support, development, or BPO processes) Problem-Solving: Proactive in identifying issues and resolving them before they escalate Tools Knowledge: Familiarity with CRM platforms (e.g., HubSpot, Salesforce), project More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT Service Delivery Manager Location: Oxford, GB, OX18 3LX Onsite or Hybrid: Hybrid Job Title: IT Service Delivery Manager Compensation: Competitive Salary + Benefits Role Type: Full time/Permanent Role ID: SF67380 Lead … As a ITService Delivery Manager, you'll have a role that's out of the ordinary. You'll be the key interface between Airtanker and Babcock Corporate Services, ensuring seamless delivery of IT services, managing transitions of new solutions and leading a dedicated on-site support team. Day-to-day, you'll be managing … customer relationships through executive communication and stakeholder engagement. Acting as a key escalation point and supporting cost-effective use of IT services Participating in service transition activities to ensure smooth delivery Collaborating with internal teams to develop proposals and meet operational needs Producing project briefs and software requests aligned with sector standards This role is full time More ❯

Are you passionate about transforming education through the power of technology? Do you have previous experience in a Sales or Account management role selling IT Services into schools? You may well be currently working in an IT Support capacity for an MSP who supply into schools and be keen to take on a new challenge. … be the role for you. This is a fantastic opportunity to use your technical prowess while making a difference to young lives across the UK. Role: School Development Manager, Account Manager, Education Sales Manager, Sales Executive, ICT Technician, IT Technician, Network Manager, Education partnerships Manager, School Partnerships Manager … that can be used in your own time also plus more awesome benefits! So, if you have experience working with schools in a sales, Account Management or IT Support capacity, and are keen to take on a role that will allow you to influence school improvement through offering smart, tailored technology solutions ...CLICK APPLY and send through a More ❯

Our client a well known Insurance Company is currently looking to hire an IT & Professional Services Procurement/Category Manager with experience of working with a number of IT Suppliers/Vendors and various other Vendors/Suppliers. Duration: 3 to 6 Months (6 Months) Location: Bristol (Hybrid working 1 to 2 Days … Potentially Flexible on Hybrid Working Day Rate: Competitive (Inside IR35, via Umbrella) Start Date: ASAP A forward-thinking IT & Professional Services Procurement Manager who will be accountable for the delivery of procurement excellence whilst being responsive to customers' needs and evolving demands. By executing the IT RFP, RFQ sourcing strategy, you will support … the the companies IT Strategy and outlined objectives. Duties: IT Procurement within the following categories, Software, Hardware, Services and Telecoms - Development and implementation of the yearly procurement plan ensuring alignment and consistency with the IT Sourcing strategy Working on Professional Services Categories Lead evaluation and decision process for supplier selection in accordance More ❯

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK … and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including … of 3 days per week. Key Requirements include: 2+ years Management experience, particularly managing application development teams or working closely with client accounts Deep understanding of IT services and relevant technologies Account Management experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal More ❯

Business Development Manager - Managed IT Services Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | Ideally near Birmingham, Manchester, London or with strong motorway links Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯

This is an exciting opportunity for a Business Development Manager to drive sales growth within the IT services industry. This is a pure (global) Hunter role focusing on building strong client relationships and identifying new business opportunities. Client Details My client is a rapidly growing global software engineering firm that delivers breakthrough data, analytics, and … for growth. Maintain accurate records of sales activities and client interactions. Participate in industry events and networking opportunities to expand the client base. Profile A successful Business Development Manager should have: Proven experience in sales or business development within the Betting and Gaming industry. Strong understanding of the market dynamics and client needs in this sector. Ideally, experience … to £130,000 annually - double OTE (uncapped). Permanent position offering stability and career growth. Opportunity to work in a forward-thinking organisation within the IT services industry. Professional development and networking opportunities. Based in London, a vibrant and dynamic office with excellent culture and career progression opportunities. If you are an ambitious Business Development Manager More ❯

Procurement Manager – 3-Month Contract (IT & Professional Services) Location: London (Hybrid-working available 3 days per week in the office) Contract Duration: 3 months (with potential for extension) Department: Global Procurement Employment Type: Contract We are seeking an experienced Procurement Manager to join our London-based Global Procurement (GSP) team on a … month contract. This is a hands-on role supporting critical procurement activity across IT, Non-IT, and Professional Services categories, with a strong focus on IT infrastructure and regulatory compliance.You’ll be joining a high-performing team during a period of increased demand, working closely with senior stakeholders to deliver value and ensure … and procurement outcomes to senior stakeholders. Use procurement tools such as Ivalua or Ariba to manage procurement workflows. Candidate Profile: Strong background in IT procurement within financial services or a large corporate environment. Experience managing procurement projects in Non-IT and Professional Services. Excellent negotiation, stakeholder engagement, and analytical skills. Comfortable working autonomously in a More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager … sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What … do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to supporting IT systems such as Windows Desktop, Office 365, Active Directory, DNS, Citrix and Group Policy Any experience More ❯

IT Service Delivery Manager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office … Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

IT Service Delivery Manager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office … Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

IT Service Delivery Manager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location … Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're More ❯

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and … 2nd Line Technical Services Teams. This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting … metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused IT team in a multi More ❯

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience … managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a global organisation within the manufacturing industry . It is dedicated to maintaining high operational standards and leveraging technology … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯

Growing Global Software Engineering firm with an stablished global client base You have experience of selling services into Gaming, Betting and/or eSports About Our Client My client is a rapidly growing global software engineering firm that delivers breakthrough data, analytics, and AI platforms for the world's most demanding organisations. Job Description Identify and secure new business … Maintain accurate records of sales activities and client interactions. Participate in industry events and networking opportunities to expand the client base. The Successful Applicant A successful Business Development Manager should have: Proven experience in sales or business development within the Betting and Gaming industry. Strong understanding of the market dynamics and client needs in this sector. Ideally, experience … to £130,000 annually - double OTE (uncapped). Permanent position offering stability and career growth. Opportunity to work in a forward-thinking organisation within the IT services industry. Professional development and networking opportunities. Based in London, a vibrant and dynamic office with excellent culture and career progression opportunities. If you are an ambitious Business Development Manager More ❯

IT Service Delivery Manager Global Law Firm – London Hybrid Working – 3 days office/… days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of … as a Service Delivery Manager, managing a global team of Service Desk Managers You will have experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional More ❯

month) Duration: 12 month initial contract Rate: 60ph UMB (Inside IR35) Role details: Our client, a leading defence and security company, are looking for an IT Service Manager to join their team on a long term contract. You will act as the UK Service Lead for workplace & infrastructure services primarily for the clients Polish organisation … to ensure supporting the provision of an effective working environment. Responsibilities Support the Overseas Service Manager with planned and emerging service management activities within an International Footprint. To support the Poland IM Team to achieve effective, agile IT service delivery Ensure IT requirements are identified and resolved. You will identify business/IT requirements, define how services will be supported (service design) and support the delivery of new services. Add Service Assurance to all Incidents & requests for overseas users ensuring incidents & requests are managed to suitable conclusion within specified timescales To raise requests on the ITSM service management platform on behalf of all overseas users on a specific network. To More ❯

IT Service Manager Location : Ringwood, Hampshire + Hybrid home working Salary : 30 - 33k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the … Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the … Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. More ❯

We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM … documentation, manage escalations, and support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder … analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a More ❯

Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯

Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by … love you to join us. What skills, knowledge and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change … Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Experience of managing large IT Products and More ❯