14 of 14 IT Services Manager Jobs in the North of England

IT Service Manager 12 months FTC £46,735 - £55,755 Overview: The IT Service Manager will oversee the delivery and management of IT services within the professional services sector of the university. This role is pivotal in ensuring that the IT infrastructure supports the academic and … administrative functions effectively, enhancing the overall user experience for staff, faculty, and students. Responsibilities Service Management: Lead the management of IT services specifically within the professional services sector, ensuring alignment with the overall service management strategy to ensure high-quality service delivery and support for professional services. Incident and Problem Management: Collaborate with Incident Manager to address incidents and problems specific to professional services, helping to coordinate, communicate, and ensure minimal disruption to university operations. Project Management: Work closely with the Delivery function to support the successful delivery of IT projects within the professional services sector, including support in planning, execution, transition, and in-place monitoring. Stakeholder Engagement: Collaborate More ❯

Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to lead internal IT operations and drive continuous improvement across systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: ✅ Oversee internal IT … Ensure compliance (ISO 27001, SOC 2) ✅ Own budgeting, procurement, and innovation initiatives ✅ Collaborate with senior stakeholders and exec team What we're looking for: 🔹 3+ years in internal IT service delivery 🔹 Strong vendor management & ITIL knowledge 🔹 Experience in cloud environments & compliance frameworks 🔹 Excellent communicator and problem solver Perks include: 💻 Hybrid working | 🏋️‍♂️ Free onsite gym | 🏥 BUPA healthcare | 🚗 Free parking More ❯

We’re hiring: 2nd Line Delivery Manager (Leeds/Hybrid) 💰 Salary: From £40,000 🏠 Hybrid working (HQ in Leeds) We're looking for a proactive and analytical 2nd Line Delivery Manager to lead support operations and drive continuous improvement in a fast-paced tech environment. You'll take ownership of incident and problem management , work closely … and Engineering to prioritise fixes ✅ Act as Incident Commander for high-priority issues ✅ Champion customer needs and data-led performance What you’ll bring: 🔧 Strong technical background in IT ops or support 📊 Experience with SLAs, MTTR, root cause analysis 🤝 Excellent communicator, leader, and team collaborator 🧠 ITIL knowledge and continuous improvement mindset What you’ll get: 🌴 32 days holiday More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high … degree of responsibility and a wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the … Incident, Request, Change and Escalation processes, ensuring high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. Experience in an MSP As part of the senior leadership team, this role More ❯

Social network you want to login/join with: Information Technology Service Delivery Manager, Warrington, Cheshire Client: KnoWho Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Service Delivery Manager Location: Liverpool (hybrid) Salary: Up to £60k Our award-winning client is seeking … an experienced Service Delivery Manager to join their forward-thinking business. This role is ideal for an ambitious and enthusiastic professional capable of advancing the company's objectives. It involves significant responsibility and a broad scope of duties. Key Responsibilities include: Leading and mentoring Support and Project/Pre-Sales staff, ensuring accountability for service quality … team, working closely with the Operations Director. The ideal candidate will be self-driven, responsible, possess excellent communication skills, and have a proven track record in delivering successful IT support and projects in a private sector environment. A full, clean driving license is required. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Information Technology Service Delivery Manager, Birkenhead Client: KnoWho Location: Birkenhead Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Service Delivery Manager Location: Liverpool (hybrid) Salary: Up to £60k Our award-winning client is seeking an experienced Service … Delivery Manager to join their forward-thinking business. This role is ideal for an ambitious and enthusiastic individual who can help advance the company. The position carries significant responsibility and a broad remit. Key responsibilities include: Leading and mentoring Support and Project/Pre-Sales staff, ensuring accountability for service delivery standards and adherence to processes Improving service … contributing to the overall business strategy. The ideal candidate will be self-driven, take ownership, and possess excellent communication skills, with a proven track record in delivering successful IT support and projects in the private sector. A full, clean driving license is required. #J-18808-Ljbffr More ❯

IT Service Manager – 12-Month FTC £45,000 - £55,000 Location: Greater Manchester (Hybrid working available) We’re looking for an experienced IT Service Manager to lead the delivery and support of IT services within professional services for a public sector client of ours in Manchester. This is … a pivotal role, ensuring IT services effectively support key academic and administrative functions. You’ll be responsible for: Overseeing day-to-day service management and continuous improvement Supporting incident, problem, and project delivery activities Engaging with stakeholders to deliver tailored, high-quality IT solutions Managing budgets, vendor relationships, and compliance standards Promoting service excellence and … equality, diversity and inclusion, and actively encourage applicants from all backgrounds. Join us in shaping a more inclusive digital future. If you are an experienced IT Service Manager who is able to successfully bridge the gap between Digital IT and Professional Services, then I would like to hear from you. Please apply now More ❯

Are you passionate about delivering top-quality IT services? Do … you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? We're looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. In this key role, you … processes, while supporting the onboarding of new services. About you StepChange is seeking someone with strong ITIL knowledge-ideally ITIL v4 certified-and proven experience managing IT services in complex multi-vendor environments. You're skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. You're familiar with incident, problem, and change management and comfortable More ❯

Contract Type Permanent Hours of Work per Week 35 Closing Date 02/07/2025 Ref No 2291 Are you passionate about delivering top-quality IT services? Do … you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? We're looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. In this key role, you … processes, while supporting the onboarding of new services. About you StepChange is seeking someone with strong ITIL knowledge-ideally ITIL v4 certified-and proven experience managing IT services in complex multi-vendor environments. You're skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. You're familiar with incident, problem, and change management and comfortable More ❯

COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in this position … with enable to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology Functions. This … Proven Experience Managing Teams within an IT or Tech Environment. Expertise in IT Compliance Stack , specifically in Applications & Technology Functions. Strong Understanding of banking, financial services, or similarly Regulated Sectors. Knowledge of Compliance Frameworks & Risk Management within Tech environments. Strong Communications Skills with Ability to engage both Technical & Non-Technical Teams. Solution-Oriented Approach to More ❯

Commercial Service Manager Alscient, Leeds, England, United Kingdom (Hybrid) The Role As part of our continued growth, we’re seeking an experienced Commercial Service Manager to lead client relationships, drive account expansion and champion service excellence. Your primary mission will be to help customers unlock the full value of their digital investments—particularly across Salesforce and … delivering innovative, high-impact solutions across a range of sectors. As part of our continued growth, we have identified a need for an experienced and skilled Commercial Service Manager to work with our delivery teams to further develop and grow our customer base, with a particular focus on Salesforce and AWS platforms. The key focus of the role … Alscient? We are experts in digital transformation and proud to be, Summit level Salesforce Partners and Advanced tier AWS Partners with 15 years of proven experience developing solutions, supporting services and driving customer success, within the Salesforce and AWS platforms. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like More ❯

s largest government department, helping people into work and making payments worth over £195bn a year to support vulnerable individuals. We are seeking a Senior IT Service Manager to join our community of tech experts in DWP Digital. Click apply for full job details. Create a job alert and receive personalized job recommendations directly to your More ❯

Social network you want to login/join with: IT Service Manager, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 07.06.2025 Expiry Date: 22.07.2025 col-wide Job Description: Salary £72k plus car allowance, 10% bonus plus benefits We have an excellent opportunity … for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be responsible for ensuring the company’s services are compliant, cost-effective, and aligned with business needs. The role involves leading IT service delivery and system administration teams, driving … projects within a multi-divisional business. Role responsibilities: Collaborate with managers and partners to meet business priorities, conduct service reviews, and implement improvements Manage and support project-specific services related to partner services Oversee infrastructure and applications, ensuring regulatory compliance Work proactively with suppliers to address service gaps Maintain Service Level Agreements aligned with business needs Identify More ❯

Social network you want to login/join with: Salary £72k plus car allowance, 10% bonus plus benefits We have an excellent opportunity for an IT Service Manager to work with a forward-thinking MSP based in Somerset. The IT Service Manager will be at the forefront of ensuring the company’s … services are compliant, cost-effective, and aligned with business needs. The IT Service Manager’s role will be to lead IT service delivery and system administration teams, driving safe and efficient operations. They will have significant demonstrable experience shaping and delivering several IT projects within a multi-divisional business. Role responsibilities … business and partners to meet business priorities, conduct regular service reviews, and implement improvement actions Managing and maintaining the service support for the project requirements relating to partner specific services Management and intelligent oversight for all infrastructure and applications provided, ensuring regulatory compliance Work proactively with suppliers to address any service gaps, ensuring effective delivery Actively maintain Service Level More ❯