Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Circle Group
ITService Desk Manager - Newcastle ITService Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior ITservice desk analyst, looking … to move into a manager role. You should also have experience in managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/ITService Desk Team Leader or … Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This is a fantastic role for one of Newcastle's leading companies. You shall join a medium-sized IT team. As the IT Helpdesk Manager, you will manage a helpdesk More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Corriculo Ltd
Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead … a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding … valid UK driving licence What's Next? If you're an experienced Service Desk professional looking to lead a capable team delivering secure and high-impact ITservices, apply today for immediate consideration! Service Desk Manager, IT Support, SC Clearance, COR7384 Corriculo Ltd acts as an employment agency and an employment business. #AS More ❯
Paying up £70k + Hybrid Working + Benefits - Join a leading wholesale organisation as a Senior ITManager and make a real impact across multiple UK sites. Based at the Manchester head office, you will lead the IT function during an exciting period of transformation, including major system upgrades and business growth initiatives. This … to shape the technology strategy, drive operational excellence, and empower teams to perform at their best in a fast-paced, evolving environment. THE JOB The IT Technical ServicesManager plays a vital role in powering the organisation’s daily operations, ensuring systems run seamlessly, providing expert user support, maintaining essential infrastructure, and protecting the business … with strong cyber-security practices. In this hands-on, high-impact role, you will be the driving force behind smooth, secure, and reliable technology services that enhance productivity, safeguard business continuity, and enable teams to perform at their best. With a recent merger, rebrand, and a major ERP upgrade underway, this is an exciting moment to bring your expertise More ❯
Job Title: Internal Account Manager (Connectivity/Contact Centre/IT Managed Services Location: Manchester (Office Based) Salary: 35k to 37k with 15k to 20k commissions - 50k to 57k OTE My client is an established Manchester based IT Managed Services organisation who are enjoying a period of growth. We are looking for … an Account Manager with between 1 and 2 years working experience that's worked within an IT Managed Services environment, ideally working as a Junior Account Exec or Junior Account Manager. Working closely with the named Account Directors, helping to support them in proving Customer Experience and Retention of Annual recurring revenues. As part of … to the above, you will also ensure the in-house CRM system (Salesforce) is maintained and kept up to date and maintain a good knowledge of the my clients services portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities The ideal candidate will have 1 to 2 years work experience, ideally having their first More ❯
Manchester, North West, United Kingdom Hybrid/Remote Options
DWP Digital
DWP. Digital with Purpose. Join DWP Digital as an ITServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an ITServiceManager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and operation … of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid/Remote Options
DWP Digital
DWP. Digital with Purpose. Join DWP Digital as an ITServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an ITServiceManager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and operation … of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking More ❯
Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead … a skilled technical team providing exceptional support across critical IT systems click apply for full job details More ❯
DWP. Digital with Purpose. Join DWP Digital as an ITServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every More ❯
DWP. Digital with Purpose. Join DWP Digital as an ITServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every More ❯
DWP. Digital with Purpose. Join DWP Digital as an ITServiceManager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a ITService Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their ITservice across the … group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term ITService Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and maintain successful, long-term relationships with as well as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant More ❯