5 of 5 IT Services Manager Jobs in the North of England

seeking an experienced Incident & Problem Manager (Managed IT Services) to oversee incident and problem management across a diverse portfolio of Managed IT Services. This role is central to ensuring effective coordination between internal teams, vendors, partners, and customers, enabling the timely resolution … Ensure adherence to ITIL best practices and contribute to service reporting and governance. Requirements Proven experience in Incident and Problem Management within a Managed Services environment. Strong understanding of ITIL frameworks (v4 or v5) and certification at Foundation level or above. Experience working with enterprise vendors such ...

seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting … will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...