2 of 2 IT Strategy Jobs in Ipswich

We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The … ideal candidate will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and … will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT More ❯

hosting platforms addresses the unique challenges. Their expertise will guide the platform's design, features, and functionalities related to hosting platform management, ensuring it delivers maximum value and meets industry standards. MAIN DUTIES AND RESPONSIBILITIES Work closely with our product and engineering teams to define, design, and … enhance platform features specifically tailored for IT infrastructure solutions. Gather and analyse customer requirements, feedback, and pain points to inform the development of platform capabilities that meet their needs. Attend client meetings alongside Sales and Account Management teams to provide consultative support, technical expertise, and strategic insight. … teams in client project onboarding and infrastructure mobilisation. Participate in strategic planning meetings to propose effective technology roadmaps. Regularly reviewing and updating IT strategies, budgets & roadmaps to ensure they remain aligned with industry best practices and technological advancements. Maintain effective knowledge of vendor solutions to support More ❯