through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our ITstrategy, ensuring our IT Service more »
everyone dives into various aspects of the project. Be happy to work across a range of technologies. Be Experienced with unit testing and it’s part of your day-to-day way of working (TDD a bonus). Highly experienced with good coding practices and principles like more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
autonomy, mixed reality, advanced sensors, through to digital twin representations of our platforms and operations. Key to our In-service Support technologystrategy is an end-to-end digital by default approach, from manufacture on the factory floor through to support in an operational customer environment … and products we define and operate. Engaging and collaborating with line of business and technologists to lead and drive the support technologystrategy Capture of requirements and use cases that that will drive the need for innovation and technology exploitation to drive business benefit Working … across programmes that cover physical and synthetic domains - a key aspect to enabling the strategy Define and implement the technology road maps Identify funding opportunities across the business for research and developing exciting proposals for technology development programmes Generation of collaborative programmes, and identification of more »