IT Support Analyst
- Hiring Organisation
- Akkodis
- Location
- Derby, Derbyshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £27,000 per annum
IT Support Analyst Akkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts. The Responsibilities * Manage and take … ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the platforms.* Input into the root cause analysis and incident post-mortems off the back of service restoration.* Troubleshooting and resolving issues and incident for first contact resolutions.* Accountable for proactively managing and prioritising ...