6 of 6 IT Support Analyst Jobs in Kent

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the … smooth operation of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and … administration of IT systems. Ensure security and compliance standards are met. Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service … can be flexibility on start & finish times and working from home arrangements. What You'll Be Doing: Acting as the escalation point for complex IT issues, handling requests via phone, email, and ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional … access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets quickly and effectively Logging and maintaining accurate technical documentation and solution guides Investigating repeat incidents to identify More ❯

As an IT Support Analyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday … am-5 pm with an hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with … support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been backed up with appropriate documentation completed Maintain, secure, upgrade and repair systems to ensure the business is running efficiently and to safeguard against More ❯

IT Support Analyst Full Time Onsite We are looking for someone with experience of Windows Server, Windows 10, Active Directory and ideally some VMware to join an onsite team who are tasked with the administration and maintenance of their on-prem infrastructure, providing user support and … liaising with third party suppliers. As part of the team you will be expected to perform backups, provide support to users, manage the IT inventory to ensure any necessary equipment is available as well as any other tasks that fall within the teams remit. Required Skills and Experience … Previous experience within a 1st 2nd line support capacity. Knowledge of Windows Administration, VMware and Veeam backup Knowledge of firewalls, ideally Fortinet as week as Aruba switches. Knowledge of working within a project environment, with any physical project delivery experience a real positive. Any experience of ERP Systems, SAGE More ❯

IT Support Analyst Full Time Onsite We are looking for someone with experience of Windows Server, Windows 10, Active Directory and ideally some VMware to join an onsite team who are tasked with the administration and maintenance of their on-prem infrastructure, providing user support and … liaising with third party suppliers. As part of the team you will be expected to perform backups, provide support to users, manage the IT inventory to ensure any necessary equipment is available as well as any other tasks that fall within the teams remit. Required Skills and Experience … Previous experience within a 1 st 2 nd line support capacity. Knowledge of Windows Administration, VMware and Veeam backup Knowledge of firewalls, ideally Fortinet as week as Aruba switches. Knowledge of working within a project environment, with any physical project delivery experience a real positive. Any experience of ERP More ❯