Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a ITSupportAnalyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk-style user support and server management into this … blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and … excellent communication skills. Skills required for the ITSupportAnalyst role include: Windows based desktops and laptops Microsoft 365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This ITSupportAnalyst role will incorporate three areas of More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
vertex-it-solutions
ITSupportAnalyst - Bromley KENT Salary: Up to £30K Are you an ITSupport professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an ITSupportAnalyst , providing essential support to over 3,000 users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive ITsupport to end-users, both onsite and remotely Monitor and manage the ITsupport ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear documentation of issues and resolutions Develop strong relationships with users to understand and resolve their concerns Utilise diagnostic tools and knowledge bases for troubleshooting Configure and maintain user profiles and system access Assist with hardware setup, installation, and maintenance Support key applications More ❯
ITSupportAnalyst Up to £40,000 + Good Benefits Location Canterbury, Kent Our client is looking for an ITSupportAnalyst to join its small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical supportanalyst/support engineer … that enjoys a varied role. The ITSupportAnalyst will be part of the team supporting approx. 600 650 users across multiple sites. Youll provide a mix of 2nd & 3rd line BAU support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of … through monitoring, patching and upgrades Good customer service skills for user facing and external supplier facing customers Good Understanding Networking TCP/IP Good understanding of server and other IT and networking hardware Security- Best Practice AV and endpoint security O365/Azure AD Web & Email Windows Server 2016-2022 VMWare or Hyper-V or Nutanix or similar Administer More ❯