1 of 1 IT Support Analyst Jobs in West Yorkshire

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with … the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You’ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in … place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work More ❯