4 of 4 IT Support Analyst Jobs in Yorkshire

IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top … of delivering engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with … will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled. Key responsibilities: As part of a team, help deliver the IT Training Strategy. Design and deliver training material in various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and … efficiently, maintain catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes More ❯

Job summary Are you looking for a role providing varied technical support in a challenging yet rewarding environment, in the Leeds Teaching Hospitals NHS Trust? If so, we have an excellent opportunity for you to become a member of the Data Centre & Infrastructure Team. Reporting initially to your Team Leader and then to your Head of Department, your primary … to play an active role in monitoring and maintaining the Trusts systems and the server (physical and virtual) infrastructure on which they sit. You will also proactively monitor the support queue, analysing tickets assigned to the Team and, in collaboration with other Team members, progress tickets to a satisfactory resolution. You may occasionally be required to deal with third … assisting colleagues as and when required. In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic Team and offering all the support you need to learn at pace, developing and adding to your skills and achieving your career ambitions. Expected Shortlisting Date 02/09/2025 Planned Interview Date More ❯