ITSupportEngineer required by a well-established ITSupport company based in Cheltenham. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting internal and external customers with their technical issues over the … telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required Desktop Support of Windows 2000/XP Professional in a … ideal candidate needs to demonstrate Technical experience and has worked in this type of role previously. Ability to diagnose faults and solve technical issues Support existing customers Develop relationships with customer and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies Buzzword: - ITmore »
Role: 2nd Line ITSupportEngineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2nd Line ITSupportEngineer is to provide onsite, workshop and remote ITsupport at our client sites. The role also involves assisting with and implementing projects delivered by our company. Role Responsibilities • Provide onsite ITsupport at client sites • Build and configure client hardware and software to be used at client sites • Answer incoming telephone calls, tickets and emails and … of contact as well as escalations to all clients when on their sites • Correctly log and update tickets with the required information relating to support requests • Manage ticket priority, category, and client updates for tickets in related work queues • Manage own ticket queue and work schedule in an efficient more »
Are you a skilled ITSupportEngineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated ITSupportEngineer to … supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an ITSupportEngineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our … clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £28,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting more »
Employment Type: Permanent
Salary: £24000 - £32000/annum 25 Days holiday, Pension
IT Technical SupportEngineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an ITSupport Capacity? If so, and you want to be involved in helping shape a company's digital road map … AI integration and AR/VR applications), read on! This role will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of … the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls more »
IT Technical SupportEngineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an ITSupport Capacity? If so, and you want to be involved in helping shape a company's digital road map … AI integration and AR/VR applications), read on! This role will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of … the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls more »
Job Title: ITSupportEngineer Location: Tewkesbury, Gloucestershire Role Type: Full time/Permanent The role You will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide 1st and 2nd line support … system management. This role is full time and permanent at 37 hours per week and will be based in Tewkesbury. Essential experience of the ITSupport Specialist: We are ultimately looking for someone with a passion for I.T who is enthusiastic and eager to learn and we will … VMWare) Windows administration Active Directory and authentication administration System data flow ITIL service manager ITIL asset manager Problem solving/troubleshooting Qualifications for the ITSupport Specialist: Please note that this position is subject to enhanced national security vetting. The successful candidate must be a sole UK national more »
iO Associates are working with a leading defence company on the search for an ITSupportEngineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location … an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows … administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an ITSupportEngineer with the necessary clearance, then please send a copy of your updated CV to s.blackman @ioassociates.co.uk more »
iO Associates are working with a leading defence company on the search for an ITSupportEngineer holding active DV Clearance . This opportunity will require you to be on-site in Gloucestershire and offers the chance to work on some extremely interesting projects. Start: ASAP Location … an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide first and second line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. Skills: Linux administration VMWare Windows … administration Active Directory ITIL service manager and asset manager Problem solving/troubleshooting. If you are an ITSupportEngineer with the necessary clearance, then please send a copy of your updated CV to s.blackman @ioassociates.co.uk more »
UNIT 1330, MONTPELLIER COURT, GLOUCESTER BUSINESS PARK BR, GLOUCESTER, England
CS LAW LIMITED
As one of our internal ITSupport Engineers, you will be responsible for providing an effective support function within our businesses. You will troubleshoot and solve any user’s IT software & network related issues, escalating them where necessary. You will report into the IT Manager. … up systems or resolve issues Troubleshooting system problems, diagnosing and solving hardware or software faults and escalating where necessary Replacing parts as required Providing support, including producing and following internal documentation Supporting the roll-out of new projects Setting up new users' accounts and profiles and dealing with password … issues Ensuring all IT equipment is presented well and IT areas are kept clear and tidy Taking ownership of issues (or escalation internally or referral to third parties, if appropriate) Use the service desk to raise tickets, issues and manage priority and business expectations Rapidly establishing a good more »
