Job Title: Field ITSupportEngineer - MSP Location: Bridgewater Salary: Up to £35,000 (DOE) Are you an experienced Field ITSupportEngineer l ooking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your … career with a forward-thinking Managed Service Provider (MSP), this could be the role for you. We are seeking a skilled ITSupportEngineer to join our growing team in Bridgewater. This is a field-based ITsupport position where you will visit a variety of customer sites to provide hands-on technical support. The … role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities * Provide on-site and remot e ITsupport (2nd line) for a wide range of clients * Diagnose, troubleshoot, and resolve hardware, software, and network issues * Install, configure, and support desktops, laptops, printers, and peripherals * Support and maintain network infrastructure (routers, switches, firewalls More ❯
South West London, London, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
IT Application SupportEngineer An excellent opportunity has arisen for an experienced IT Application SupportEngineer to join a leading international education charity on a permanent basis. The IT Application SupportEngineer will be responsible for providing first rate application support on a range of digital systems (bespoke & SaaS), whilst … working with third party suppliers to ensure applications work optimally and that there are robust interfaces in place between systems. The IT Application SupportEngineer will also be tasked with reactive support for break fix incidents escalated from the service desk and completing service requests, whilst contributing to projects to improve our clients products and operating … processes. IT Application SupportEngineer- Essential Expereince Experience of working with SDLC (software development life cycle) Demonstration of technical problem diagnosis and troubleshooting within an application support capacity. Experience with workflow management with an understanding of database technology. Capability to provide application support to SaaS applications (Submittable, SharePoint forms, Accredible, Auth0, ContentStack, Surpass) Skills to More ❯
pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line ITSupportEngineer to join their growing team. They will offer full training for … the successful candidate. This 1 st line SupportEngineer role will suit someone who is passionate about IT, who is tech savvy, enthusiastic and willing to learn.This is a great opportunity for someone who is looking to get a foot in the door and start a career within IT.If you live and breathe IT and IT is your hobby, then this is the perfect chance to turn that into a career. The role will start with IT admin and then you will be eased into more of a 1 st line support role where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1 st Line ITMore ❯
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd Line ITSupportEngineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £36,000 + Benefits Excellent opportunity for an experienced ITSupportEngineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two … days are the same, offering progression and exposure to complex IT environments. This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and … fast-paced environment. In this role, you'll provide 2nd line ITsupport across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
2nd Line ITSupportEngineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £35,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 3 years' experience in a similar ITsupport role Experience using service desk tools and … remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of … SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
Role: ITSupportEngineer Location: Bournemouth Salary: £30,000 - £34,000 Expanding MSP | Technical Variety | Progression into Cloud & Infrastructure Projects Were partnered with a rapidly expanding MSP in Bournemouth, known for delivering high-quality ITsupport and infrastructure services while building a strong reputation for career development. Theyre looking for an ITSupportEngineer to join their growing technical team. Youll be part of a close-knit service desk, tackling escalated tickets, supporting client systems, and assisting with infrastructure and cloud projects. Expect hands-on exposure to Microsoft 365, Azure, networking, and virtualisation all while being supported to progress toward 3rd Line, cloud, or project-focused roles. This is the perfect … next step if youre already in ITsupport and want to accelerate your career within a fast-paced, supportive MSP environment. Required Skills: Solid experience with Windows Server, Active Directory & Microsoft 365 Good understanding of networking basics DNS, DHCP, VPNs, firewalls Exposure to virtualisation platforms (Hyper-V/VMware) is beneficial Confident communicator with excellent problem-solving skills More ❯
ITSupportEngineer (1st/2nd Line) Full-time/Permanent Onsite - Portishead Up to £30k iO Associates is working with an IT company in Bristol that is looking for a First/Second Line SupportEngineer to join their team. In this role, you will provide technical support to clients, resolve IT issues, and contribute to the delivery of IT projects. Responsibilities: Maintain and supportIT infrastructure, including servers, networks, and related systems. Deliver and assist with IT projects, helping clients implement new technologies and strengthen their IT environments. Apply and monitor security measures to protect client networks from threats. Requirements: Hands-on experience troubleshooting ITMore ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
ITSupportEngineer - MSP £26000-£30000 Stonehouse - Office based - 37.5 hour week 26 days holiday + BH The Role Do you have a strong background in IT and telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B … environment? If so, we have an exciting opportunity for you. Were looking for a dedicated Technical SupportEngineer to join our collaborative and friendly Support team. This is a varied and rewarding role where you will provide first-class support to customers using our wide range of products and services. You will be part of a … busy support team, helping to resolve a wide range of technical issues. This includes diagnosing problems, delivering solutions and ensuring our customers stay connected and productive. Youll be the first point of contact for customers needing help with their software, hardware and telecoms services playing a key role in their experience with us. If you're ready to bring More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
ISR RECRUITMENT LIMITED
1st Line ITSupportEngineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service Desk … Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a More ❯
Employment Type: Permanent
Salary: £27000 - £29000/annum (plus excellent company benefits)
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop SupportEngineer to join their ITsupport team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line … support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop/Laptop/VDI - build, configuration, and deployment to end users PABX administration and … support Supporting Win11 issues, Hardware, Testing capability Assist with software installation/deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills More ❯
IT Technical SupportEngineer - SC Cleared Location: Pewsey, Gloucster and Corsham Rate: £140 - £180 Per Day Contract Length : 6-months with extensions Summary: We're looking for a proactive and detail-oriented IT Technical SupportEngineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone … who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards. Key Responsibilities: Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication. Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures. … Coordinate and process hardware disposals in accordance with agreed protocols. Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns. Replenish IT lockers and ensure availability of essential equipment for end users. Identify and escalate service issues or opportunities for improvement to the Team Leader. Adhere to all site-specific regulations More ❯
Blakeney, Gloucestershire, South West, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupportEngineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what … we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and … turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and More ❯
My global client based in Filton (Bristol) have an urgent requirement for x3 ITSupport Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Shepton Mallet, Somerset, England, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this … could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops. Supporting company-wide software applications, communication … devices, and mobile devices (Android & iOS). Managing user accounts and permissions in Active Directory. Assisting with IT inductions for new starters. Troubleshooting and maintaining printers, laptops, and other office hardware. Tracking IT assets and ensuring efficient use of hardware and software licenses. Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies. Liaising with third More ❯
2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to … incoming support enquiries via phone, email, or ticketing system in a timely and courteous manner. • Analyse and troubleshoot technical issues reported by end-users, including hardware, software, and network problems. • Provide effective solutions to technical issues, guiding end-users through corrective steps or performing remote troubleshooting. • Escalate unresolved issues to appropriate IT colleagues or vendors for further investigation … and resolution. • Assist with the installation, configuration, and deployment of software applications and updates. • Document support tickets, resolutions, and procedures to build a knowledge base for future reference and training. • Provide basic training and assistance to end-users on software applications, systems, and IT best practices. • Monitor system performance and security to identify potential issues or vulnerabilities proactively. More ❯
Warminster, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their … operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. More ❯
Migration Set-up Must Have SC CLEARENCE Set-up Refresh Clinic Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions … Refresh Laptops Correctly update the Contractor's workflow management system at all relevant steps Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager Assist in securing the devices in the onsite storage location at the end More ❯