2 IT Support Engineer Jobs in Northampton

2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will be responsible for the ongoing support and maintenance of … their clients' IT, telephony, and connection infrastructure. You will be responsible for providing technical assistance to end users, resolving complicated issues, and improving the overall efficiency of their support service. The role is primarily desk-based and provides remote support; however, it will also include occasional … trips to customers' premises. This post is suitable for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve more »

Senior IT Support Engineer - Northampton - MSP - £35K (DOE) A Senior IT Support Engineer with strong working knowledge Windows Server OS, O365, and good understanding of networking protocols is required by leading MSP in Northampton. Skills: Proficient in managing Active Directory, Group Policy, Azure AD … to delivering proactive services and effective client resolutions. They pride themselves on their technical expertise and dedication to customer satisfaction, offering a range of support services including disaster recovery solutions and technical engineering support. Key Responsibilities: Offer timely and efficient 1st and 2nd line support to clients, addressing … issues spanning various IT systems and technologies. Assist in the implementation of hardware and software rollout projects, which may require occasional travel and overnight stays. Ensure the seamless operation of IT systems by providing technical engineering support and maintenance services. Contribute to the development of disaster recovery more »