ITSupportEngineer - MSP - Stockport - £26K-£29K DOE As the ITSupportEngineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an ITSupportEngineer, you'll have the autonomy … to resolve support tickets independently or decide when it's appropriate to escalate issues to senior technical staff. This level of responsibility offers valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold More ❯
Role: Senior ITSupportEngineer Location: Stockport Salary: £35,000-£45,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior ITSupportEngineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position … technically or a management pathway. The successful candidate will also have access to an in-house development team and a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and … feedback cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. Technical Operations Deliver 2nd and 3rd line ITsupport and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service More ❯
and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a ITsupportengineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to … supporting enterprise network solutions, working alongside vendors and partners to deliver resolution within SLA. Knowledge and understanding of best practice framework(such as ITIL &ISO) for the delivery of IT services If this is something that interests you and posses skills required, please do apply. Thanks No Resumes Found Upload a new resume Job Overview Location: Bredbury Stockport SK More ❯