2 of 2 IT Support Engineer Jobs in Worcestershire

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly … certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP ...

committed to fostering a positive and collaborative working culture. Key Responsibilities: Coordinate software release cycles across customer platforms, ensuring accuracy and timely delivery. Support and maintain CI/CD pipelines and assist in improving automation and deployment workflows. Troubleshoot installation and configuration issues for internal teams and external clients. … hosted, internal, and cloud solutions and respond to alerts or incidents. Maintain accurate configuration records including customer details, software versions, and hardware setups. Handle support tickets within agreed SLAs, owning issues through to resolution or escalation. Maintain technical documentation for release processes, configurations, and environment setups. Follow change management ...