ITSupportEngineer (Based in Kidderminster College) ROLE DESCRIPTION Are you passionate about technology and delivering excellent customer service? We're looking for a proactive and skilled ITSupportEngineer to join our Information and Data Services team at NCG. In this role, you'll be the go-to person for ITsupport … colleagues and learners make the most of systems like Microsoft Teams, Office 365, and a range of hardware and software platforms. You'll be involved in everything from desktop support and AV maintenance to digital transformation and major IT rollouts. What You'll Be Doing: Providing first and second line ITsupport across multiple sites. Supporting … networks teams. Keeping asset management and service desk systems up to date. Training staff and contributing to service improvement plans. What We're Looking For: Strong experience in desktop support and IT project rollouts. Excellent knowledge of Microsoft, Apple, and Office 365 environments. Operational experience with Active Directory and AV systems. Great communication and customer service skills. A More ❯
Your new company We are currently seeking an ITSupportEngineer (1st line) to work with a reputable financial services organisation 5 days per week in Bromsgrove. This organisation, which has a passion for developing their staff, is currently experiencing a steep growth curve, and as such has a fantastic opportunity for an ITSupportEngineer to join their personable team on a full-time basis. You will act as a point of contact for first contact issues, logging all work requests on the internal ticketing system and keeping users up to date with tickets.You will offer expert ITsupport services, troubleshooting hardware, software, and network issues efficiently for employees across … travel to different sites will be required, so must have a driving licence. Your new role My client is looking for the right candidate to work as 1st Line SupportEngineer; building laptops, hardware and software troubleshooting and fixes. The role also involves travel every few weeks to their other sites for fixes. What you'll need to More ❯
Bromsgrove, Worcestershire, England, United Kingdom
Reed
ITSupportEngineer Bromsgrove (with occasional travel to additional sites) £30,000-32,000 REED Technology are currently supporting a well-established, forward-thinking organisation in their search for an ITSupportEngineer to join their growing internal IT team. This is an excellent opportunity for someone who thrives in a busy environment … enjoys problem-solving, and is passionate about delivering a high-quality IT service to colleagues across the business. This role plays a key part in ensuring the smooth running of IT operations and would suit someone who is proactive, customer-focused, and confident handling a wide variety of technical tasks. Responsibilities : Act as a key point of contact … for internal IT queries, managing and updating tickets through the internal helpdesk system. Work closely with multiple locations, including occasional site visits, to support fault resolution and deliver high-level IT services. Troubleshoot hardware, software, and network issues across the organisation. Escalate complex issues to senior engineers or management when required, while maintaining ownership of the ticket More ❯
This is an exciting opportunity for an IT Project SupportEngineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established … organisation within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues … promptly. Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience More ❯
This is an exciting opportunity for an IT Project SupportEngineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established … organisation within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues … promptly. Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience More ❯
