8 of 8 Microsoft 365 Jobs in Worcestershire

network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience … within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid

Role We are seeking a Infrastructure Engineer (Microsoft & Data Centre) to join our growing team. You’ll play a key role in designing, delivering, and optimising enterprise infrastructure solutions — leveraging Microsoft technologies, cloud platforms, and modern data centre architectures. Working within our Managed Service Provider (MSP) environment … trusted advisor, helping clients modernise their IT systems, improve resilience, and adopt hybrid and cloud solutions. Key Responsibilities Design, implement, and support Microsoft-based solutions (Windows Server, Active Directory, Exchange, Microsoft 365, Azure). Deliver consultancy on modern data centre technologies including virtualisation (VMware/Hyper

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys

responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and with a view to gradually move into an IT Security/CyberSec focused position within the company. Key Duties/Responsibilities … tickets Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Key Technical Background Office 365 Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory Google Workspace Administration Google Workspace

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication

software remain fully operational and aligned with agreed service levels. Support and maintain essential IT infrastructure, networks, and cloud-based technologies including Office 365 and Azure AD. Configure and deploy desktops, laptops, mobile devices, and peripherals. Set up and support remote users, including VPN configuration, encryption, email setup … friendly, approachable manner. High attention to detail with solid troubleshooting and problem-solving abilities. Good technical understanding of Microsoft Azure, Office 365, SharePoint, OneDrive, and general Microsoft applications. Experience working with hardware such as firewalls, switches, storage solutions, printers, and similar equipment. Exposure to Mobile Device

with LAN/WAN, VLANs, routing protocols (OSPF, BGP, EIGRP), and network monitoring tools. Knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365) and cloud platforms. Experience with PSA/ticketing systems and ITIL service management practices. Strong troubleshooting and problem-solving skills with the ability

Ability to work well in a team and follow instructions. Strong attention to detail and willingness to learn. Basic understanding of Microsoft Office 365 and Windows operating systems. Knowledge of data security and GDPR principles. Grade 4 in GCSE Mathematics & Grade 5 in GCSE English. Interest