14 of 14 IT Support Engineer Jobs in the West Midlands

IT Support Engineer Location : Derby/Birmingham area Salary : £35,000 per annum Location : Hybrid (Remote and Office-based) Schedule : Monday to Friday About the Role: Our client is a UK-based company specialising in advanced energy solutions, is seeking a skilled IT Support Engineer. This role is perfect for those passionate about technology and … committed to sustainability and innovation. - Impactful Work: Contribute to a greener future by supporting advanced energy solutions. Key Responsibilities: - Microsoft Server Management: Maintain and optimise Microsoft Servers, ensuring seamless IT operations. - Cloud Solutions: Manage and support cloud platforms such as Google Drive and OneDrive. - Microsoft Office 365 Support: Provide comprehensive support for Office 365, addressing user … issues and ensuring smooth functionality. - Client Interaction: Offer both remote and on-site support to clients in the Southampton and Derby/Birmingham areas. - Desktop support Skills and Experience Required: - Technical Expertise: Proficient in managing Microsoft Servers and providing IT support. - Cloud Proficiency: Experience with cloud solutions, particularly Google Drive and OneDrive. - Office 365 Knowledge: Strong understanding More ❯

Lead IT Support Engineer (2nd Line)Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things … hardware, software and systems, ensuring that IT works effectively across the business. The RoleAs the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support.The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary.* Liaise and … across the business).* Monitor hardware, software, and system performance metrics.* Update computer software, as well as upgrading hardware and systems.* Maintain databases and ensure system security.* Provide technical support during new product/system implementations and internal change projects.* Consult with managers and other departments as required* Document processes, assets and perform diagnostic tests.* Train end-users on More ❯

Lead IT Support Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin … team. This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and More ❯

Contract Opportunity: IT Support Engineer (1st-2nd Line) Location: Leamington Spa (5 days per week on-site) Start Date: Ideally between 3rd-10th November Rate: £ per day (Outside IR35) We're looking for a hands-on IT Support Engineer to join a growing organisation in Leamington Spa. This is a full-time, on-site … contract role supporting a busy office environment and internal systems. You'll be the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring. Key Responsibilities- End-user support across desktops, laptops, printers, mobiles, and … networks - Installing and configuring IT equipment Managing help desk tickets (low volume - <20/day)- Supporting Windows servers, Microsoft 365, VMware, and Linux - Assisting with onboarding and user account setup - Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP, DNS) PC More ❯

About RHP Computer Solutions: RHP Computer Solutions is a Lichfield-based IT support company providing managed IT services, cybersecurity, cloud solutions, and network support for small to medium-sized businesses. Founded in 2010, they focus on delivering personalised, flexible IT assistance—without long-term contracts—covering everything from server migrations and wireless infrastructure to cyber … essentials auditing and ongoing service-desk support. Responsibilities: Helpdesk telephone support Onsite support Onsite installations Remote management & monitoring of IT systems Remote software support Daily checks of IT systems Monthly checks of IT systems Desirable skills: Effective communication Self-motivated to learn Professional approach Good time management Effective troubleshooter Logical thinker Entry requirements … Monday to Friday, 9am - 5pm, with 1 hour lunch break Benefits: Friendly small team Fast development Opportunities to undertake further qualifications for career enhancement Fantastic broad knowledge of business IT support gained Company social events Business laptop & mobile phone after probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users … Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

My nationwide client based in Telford has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Role: Senior 2nd Line Engineer Location: West Midlands Salary: £28,000 - £32,000 DOE Experience: Prior experience in a Managed Service Provider (MSP) environment is essential. Overview We are seeking a skilled and motivated Senior 2nd Line Engineer to join a well-established and growing IT services business based in the West Midlands. This is an exciting … opportunity for an experienced IT support professional looking to take the next step in their career within a dynamic and customer-focused environment. Key Responsibilities You’ll be responsible for providing high-level 2nd line support, assisting with troubleshooting, administration, and project-based tasks across a variety of client environments. Core Skills & Experience Active Directory – User account … creation, management, and permissions. Group Policy (GPO) – Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic More ❯

Role: Senior 2nd Line Engineer Location: West Midlands Salary: £28,000 - £32,000 DOE Experience: Prior experience in a Managed Service Provider (MSP) environment is essential. Overview We are seeking a skilled and motivated Senior 2nd Line Engineer to join a well-established and growing IT services business based in the West Midlands. This is an exciting … opportunity for an experienced IT support professional looking to take the next step in their career within a dynamic and customer-focused environment. Key Responsibilities You’ll be responsible for providing high-level 2nd line support, assisting with troubleshooting, administration, and project-based tasks across a variety of client environments. Core Skills & Experience Active Directory – User account … creation, management, and permissions. Group Policy (GPO) – Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic More ❯

Desktop/Systems Engineer - Virtualisation - Azure - Networks - IT Support - 1st & 2nd Line progressing to 3rd Line - Good Benefits Package - £30,000-35,000 per annum We're looking for a Systems Engineer with a good technical background and customer facing attitude to join a growing managed service provider (MSP). You will be working with their … key customers to solve IT issues and escalate where necessary, but the expectation is that you are able to undertake tasks from 1st to 2nd or potentially 3rd line if possible. You will be working in a really supportive and collaborative team in a welcoming and open environment, with a clear path for growth and development. Its a great … business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which you are financially compensated for and the Systems Engineers cover 7am-6pm so some More ❯

Desktop/Systems Engineer - Virtualisation - Azure - Networks - IT Support - 1st & 2nd Line progressing to 3rd Line - Good Benefits Package - £30,000-35,000 per annum We're looking for a Systems Engineer with a good technical background and customer facing attitude to join a growing managed service provider (MSP). You will be working with their … key customers to solve IT issues and escalate where necessary, but the expectation is that you are able to undertake tasks from 1st to 2nd or potentially 3rd line if possible. You will be working in a really supportive and collaborative team in a welcoming and open environment, with a clear path for growth and development. Its a great … business with a brilliant leadership team too. You will technically have experience in: O365 Support and Admin Azure Administration Firewalls Networking (VLAN, WAN) Virtualisation (Hyper-V, VMware There is some on-call support for P1 issues with a weekend rota 1 in 4, which you are financially compensated for and the Systems Engineers cover 7am-6pm so some More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯