2 of 2 IT Support Manager Jobs in the East of England

Manager, IT Support Engineering Apply locations: United Kingdom - Uxbridge, United Kingdom - Cambridge Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such … creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description IT Support Services is a core job family within Gilead's broader Information Technology (IT) group. IT Support Services supports Gilead … operations by providing technical support across the organization in areas such as business systems/applications technical support to enable more efficient business operations. IT Support Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and More ❯

We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate … will bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will … guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. More ❯