Job Title: Digital Operations Manager/ITManager/IT Operations SupportManager Location: London Department: Digital Operations Salary: £60-70k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily … ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest … standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth More ❯
IT Service & Infrastructure SupportManager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric mindset to everything … you do? We have an excellent opportunity for an experienced IT Service & Infrastructure SupportManager to join a dynamic and ambitious IT team. This is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring systems and services run like … clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns, ensuring smooth operations and first-class service for end users worldwide. Managing and coaching a distributed, entry-level IT team — many new to the industry — providing hands-on training in both More ❯
ITSupportManager - £40,000 - MSP - Gillingham We are recruiting for an ITSupportManager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled ITsupport engineers, ensuring the … highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of ITsupport engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related … IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively More ❯
Infrastructure 2nd Line SupportManager - £80,000-£90,000 - London An experienced IT Infrastructure (2nd Line) SupportManager, with a service orientated mindset is required for a leading London Market Insurer, based in the City of London. Are you ready to take ownership of a high-performing IT team and bridge the gap between … exceptional service and technical expertise? Within this brand-new role, you will be responsible for a team of talented professionals while driving forward innovative solutions. You'll oversee all IT operations, ensuring the seamless performance of server, Microsoft, Azure Cloud, and networking infrastructure. The role: Lead, motivate, and develop the 2nd Line Support Team to deliver excellent service. … the gap between the Service Desk and Engineering teams. Drive service improvements and implement efficient workflows to achieve targets. Schedule and conduct quarterly performance reviews. Partner with stakeholders to support the delivery of the IT Infrastructure roadmap and identify growth opportunities. Foster a service-oriented culture while implementing small changes via the change management process. Required experience and More ❯
ITSupport & Network Manager - Hull/York - £32-38k REF 551 A leading, local manufacturer based on a huge site near York/Hull. Following significant growth and investment in new technology and CNC equipment, the business has grown significantly, in line with customer demands and currently employs a large team of experts in their field. … As part of this growth, they are now looking to recruit an experienced ITSupport and Network Manager to support the IT infrastructure across the business. In this challenging and varied role, you'll work alongside the IT Systems Development Manager to deliver the group IT Strategy, sustaining an effective IT … Company's Data Security policies and processes to enable the business to grow in a secure and stable manner. You'll consider yourself to be an experienced and professional ITSupport and Network Manager or Team Leader, who can demonstrate at least 2 years of previous experience of leading on infrastructure and support projects, ideally in More ❯
Manager, ITSupport Engineering Apply locations: United Kingdom - Uxbridge, United Kingdom - Cambridge Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly … in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description ITSupport Services is a core job family within Gilead's broader Information Technology (IT) group. ITSupport Services supports Gilead operations by providing technical support across the organization in areas such as business systems/applications technical support to enable more efficient business operations. ITSupport Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and objectives in both business and technology realms. ITSupport Services also plays a More ❯