IT Support Specialist
City Of London, England, United Kingdom
Finitas
IT Support Specialist | London Market Broker | London/Hybrid | £35 - 40,000 (doe) Finitas are partnering with a boutique London market broker in their search for an IT Support Specialist. In this role, you will be responsible for providing first line technical support, running … reports, conducting disaster recovery testing, and managing IT assets. Responsibilities: Provide first line technical support, responding to support queries in a timely manner. Maintain a high level of customer service when addressing support issues. Take ownership of support issues and seek closure, escalating more complex … calls to third party IT support. Manage and maintain a comprehensive list of all support calls. Perform regular performance testing on the network. Monitor and address blocked emails in the spam filter. Check scheduled reports and troubleshoot any failures. Update analysis using existing batch files, PowerShell scripts, and More ❯
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