2 of 2 IT Support Technician Jobs in Cambridge

currently recruiting for an IT Support Technician on behalf of a Managed Service Provider, due to continued growth.This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It’s well suited to an IT … Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments. Key Responsibilities: Provide 1st and 2nd line support across client networks and end-user environments. Diagnose, troubleshoot, and resolve technical issues, escalating where ...

resolving day-to-day issues, supporting new starters, and ensuring technology enables the organisation to operate effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft 365, Windows and basic Active Directory … administration Set up and maintain meeting room and AV equipment Deliver IT inductions and support employee onboarding and offboarding Prepare and configure laptops, devices and user accounts for new starters Maintain IT asset inventories, documentation and “how-to” guides Support desk moves, office IT setup ...