IT Support Technician Jobs in Cambridgeshire

2 of 2 IT Support Technician Jobs in Cambridgeshire

IT Support Technician

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
Job Title: IT Support Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused IT Support Engineer to join our team in Cambridge. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Apprentice IT Support Technician

Pinnacle House, Newark Road, Peterborough, England
24 CARROT CLOUD LIMITED
The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. Role Provide 1st line technical support to end-users via phone, email, and in-person Diagnose and resolve hardware, software, and network issues Escalate complex issues to 2nd/3rd … line support as necessary Maintain records of support requests and resolutions using our ticketing system Assist with the setup and deployment of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops, and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted: