3 of 3 IT Support Technician Jobs in the City of London

IT Network Support Technician Central London (Farringdon nearest tube station) £30,000 - £35,000 per annum Full Time/Permanent | Hybrid (1 day remote - Wednesday OR Friday) Deerfoot Recruitment is working on behalf of a valued client seeking an IT Network Support Technician to join their growing technical team based in Central London. This … is an excellent opportunity for an enthusiastic IT professional to take the next step in their career within a collaborative and forward-thinking environment. The successful candidate will provide first and second-line IT support to internal teams and remote users, diagnosing and resolving hardware, software, and network issues efficiently. You'll be responsible for installing, configuring … and maintaining Windows-based systems and associated equipment, ensuring all assets are properly tracked and documented. Key responsibilities include: Providing day-to-day IT support across hardware, software, and network environments Managing and updating support tickets, identifying and reporting trends Supporting field installations and troubleshooting alongside the Network Support and Operations teams Preparing and configuring equipment More ❯

The Role The IT User Support & Data Systems Technicians will provide high-quality front-line technical support to staff, resolving hardware, software, and access issues while maintaining the stability and security of key data platforms. The role combines traditional IT helpdesk work with supporting SQL database environments, Azure-based data workflows, and Power BI reporting. This … is a hands-on, problem-solving role requiring clear communication, strong customer service, and willingness to learn and work collaboratively across IT and Data teams. Key Responsibilities IT Helpdesk & User Support Serve as the first point of contact for IT support requests and incidents. Provide 1st and 2nd line technical support for: Windows devices … and remote working, Mobile devices, printers, peripherals and hardware issues. Manage user accounts and access rights in Active Directory/Azure AD. Log and update all requests in the IT ticketing system ensuring timely resolution and communication with users. Data Systems Support Support monitoring, access management, and troubleshooting for Azure SQL Databases and SQL Server systems. Assist More ❯

IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work … closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up new user accounts, including hardware (laptop/desktop), email, permissions, network access and software installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate … infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider IT team and third-party vendors when required. Ensure best practice in IT service management – incident logging, prioritisation, resolution and escalation. Help with hardware inventory, procurement, and lifecycle management. More ❯