4 of 4 IT Support Technician Jobs in Essex

IT Support Technician (1st & 2nd Line Support) Location: Warley(with travel to other sites as required) Salary: £27,500 per annum Hours: Monday Friday, 09:00 17:00 Holiday: 25 days annual leave + bank holidays Pin Point Recruitment is supporting our client in the search for an experienced IT Support Technician to … join their team. This role will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware. The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly. Key Responsibilities Install, configure and maintain Windows 10 and Windows 11 desktop environments … Provide 1st & 2nd line IT support via the Service Desk Support users in both physical and VMWare virtual environments Install, configure and troubleshoot hardware and software for desktop and mobile devices Ensure communication systems deliver seamless service, resolving incidents promptly Administer Active Directory and Microsoft Exchange accounts and access permissions Maintain secure file storage access and data More ❯

Statom Group Ltd. is seeking a highly skilled Senior IT Support Technician to join our dynamic IT team. In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact … for technical quieries and will play a crucial role in mentoring junior staff members. Key Responsibilities: Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests. Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction. Assist in the design, implementation, and maintenance of IT systems, including … servers, networks, and cloud solutions. Monitor IT performance metrics and proactively identify areas for improvement. Implement IT best practices, policies, and procedures to enhance operational efficiency. Collaborate with external vendors and service providers for hardware and software procurement. Conduct training sessions for end-users on IT systems and best practices. Manage IT asset inventory and ensure More ❯

IT Support Technician (1st & 2nd Line Support) Location: Warley(with travel to other sites as required) Salary: £27,500 per annum Hours: Monday Friday, 09 00 Holiday: 25 days annual leave + bank holidays Pin Point Recruitment is supporting our client in the search for an experienced IT Support Technician to join their More ❯

1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯