1 IT Support Technician Jobs in Tewkesbury

IT Support Technician Tewkesbury (1-2 days per month in office) £24,000-£30,000 Permanent Four-Squared Recruitment have partnered with an industry leading information security organisation, delivering expertise in safeguarding and protecting brands in a cyber world. You will play a pivotal role in ensuring … computer systems and networks. You will have the opportunity to build upon your expertise, and developing your problem solving skills. You will: Provide technical support to Cyberis colleagues, addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit to the appropriate CAB for approval. Respond to service requests from end users, allocating equipment, licences, etc. more »