Cottingham, North Humberside, England, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupportTechnician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line supporttechnician to join their team. I'm looking for a proactive and customer-focused ITSupportTechnician to join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day … brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system More ❯
Cottingham, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupportTechnician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line supporttechnician to join their team. I'm looking for a proactive and customer-focused ITSupportTechnician to join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day … brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system More ❯
Sheffield, S9, Meadowhall, South Yorkshire, United Kingdom
Integral Recruitment Ltd
ITSupportTechnician £25,500 + Excellent Benefits Sheffield, S9 | Travel required – own car essential Keywords: ITSupport, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just starting your career or already have experience … in ITsupport, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic ITSupportTechnician to join their friendly and … supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside a competitive salary, you’ll More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop SupportTechnician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop SupportTechnician ready to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line ITsupport to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are … maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an ITSupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. ITSupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep … accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead ITSupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud supportMore ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of ITsupport for hardware, software, and peripheral equipment; resolving ITsupport calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. Ensure hardware and software meet standards, are compatible, and facilitate smooth transitions between platforms. Enhance the profile of IT services by providing effective and responsive support. Identify resolution methods for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt More ❯