Are you passionate about ITSupport and looking for an exciting opportunity in Barnsley? ๐ Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line ITSupport Technician to join their vibrant Customer Support team. Position: 1st Line ITSupport Location โฆ pm In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top-notch IT support. You'll handle everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest standards of customer service. Key Responsibilities: ๐ฏ Provide professional โฆ ITsupport via phone, email, and live chat. ๐ง Log and manage support tickets, ensuring timely updates and resolution. ๐ Perform administrative tasks such as starters and leavers checks and contract changes. ๐ค Collaborate with various departments to uphold exceptional customer care standards. Requirements: - Previous experience in IT Helpdesk More โฏ
Are you passionate about ITSupport and looking for an exciting opportunity in Barnsley? ๐ Our esteemed client, a leading car dealership, is seeking a dedicated 1st Line ITSupport Technician to join their vibrant Customer Support team. Position: 1st Line ITSupport Location โฆ pm In this full-time, permanent role, you'll be the first point of contact for our internal colleagues, providing top-notch IT support. You'll handle everything from logging and troubleshooting calls to liaising with other departments, maintaining the highest standards of customer service. Key Responsibilities: ๐ฏ Provide professional โฆ ITsupport via phone, email, and live chat. ๐ง Log and manage support tickets, ensuring timely updates and resolution. ๐ Perform administrative tasks such as starters and leavers checks and contract changes. ๐ค Collaborate with various departments to uphold exceptional customer care standards. Requirements: - Previous experience in IT Helpdesk More โฏ
our client's car dealership based at Barnsley. We are seeking an experienced 1st line Helpdesk technician to join their current team of Customer Support Specialists to help them support their internal colleagues with their IT needs. The daily workload on the Helpdesk can be varied especially โฆ organise and think pro-actively are key to being successful within this role. A typical working day consists of providing a high level of IT customer support to all colleagues within the dealer group, through different means of communication, mainly over the phone but also emails, Webex and โฆ in technical ability therefore you will have the great opportunity to work alongside the Technical and Infrastructure teams to help build and develop yourself. ITSupport Specialist benefits include: โข 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme โข Pension Scheme & Life More โฏ