2 of 2 IT Support Jobs in Basingstoke

Who we are looking for? We are recruiting for 2nd-Line IT Support Engineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … role.) With 28 days annual leave including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. … engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing IT support and services to the hospitality and education sectors this would be advantageous. Experience of installing, configuring and troubleshooting Windows desktops and applications is essential. Knowledge of troubleshooting More ❯

we’re on an exciting journey to transform the way we deliver technology across our growing network of nursery settings — and we’re looking for a proactive, hands-on IT Support Engineer (Field-Based) to join us. As we shift from a fully outsourced model to a dynamic hybrid approach, you’ll play a key role in shaping … how we support our teams and keep our nurseries running smoothly. With regular onsite visits across our settings, plus the flexibility to work from home and our support office, this role offers real variety and impact. You’ll be part of a developing internal IT team, working closely with our Service Desk Team Leader and wider stakeholders … to provide exceptional technical support, lead technology deployments, and contribute to key IT improvement initiatives. As a business continuing to expand through acquisition, you’ll help ensure that every new and existing nursery is equipped with secure, reliable, and user-friendly technology. Please note: Due to the locations of our nursery settings, the successful candidate must be comfortable More ❯