ITSupport Engineer Location: Basingstoke Salary: £26,000 + 4% pension I'm working with a client in Basingstoke who is looking to add an ITSupport Engineer to their team. This role will suit someone who enjoys hands-on ITsupport, working directly with users, and keeping systems and equipment running smoothly. The … role will involve: Providing user support via the service desk, both remotely and in person Issuing, repairing, and tracking IT equipment for starters and leavers Maintaining and updating Active Directory and M365 Monitoring backups and escalating issues when needed Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers) Liaising with third-party suppliers for equipment repairs … and support What they're looking for: Experience in ITsupport with strong troubleshooting skills Ability to communicate clearly with both technical and non-technical users Good knowledge of Active Directory, software deployment, and PC hardware Organised and proactive, with a calm approach under pressure A customer-focused mindset with a positive, can-do attitude What's More ❯
I have a fantastic new opportunity for a talented ITSupport Engineer to join an award-winning technology company who develop market leading security solutions for the financial services sector. A great company culture, innovative solutions and a highly talented team have aided in this company being the first-choice solutions vendor to some of the UK's … most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally.This role will involve troubleshooting problem areas (in person, by telephone, messaging, or email) in a timely and accurate fashion, where possible presenting a first-time fix to minimise client downtime. The post holder will also be expected … SLA's* Ensure triage of tickets is performed to a high standard so that tickets are prioritised correctly, and trends can be successfully identified* Ensure tickets assigned to the ITSupport team are prioritised, with actions to resolve or fulfil tickets scheduled promptly and our customers are kept regularly updated in line with team KPI's.* Perform 1st More ❯
IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line Support Technician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related … queries via phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line ITsupport or helpdesk role Strong communication and problem … Office 365, and basic networking principles Ability to work independently and manage multiple tasks effectively What's on Offer: Immediate start Opportunity to gain experience in a fast-paced IT environment Supportive team and structured onboarding Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone More ❯
Full-time, Permanent* *Basingstoke *(+ travel to other sites) *£38,000* *Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line ITSupport Engineer to join our dynamic team in Basingstoke!* We're on the hunt for a self-motivated, solution-focused individual who thrives in a … environment. As a 3rd Line Engineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our IT Service Desk and Infrastructure teams, ensuring seamless support across the business. *What you’ll be doing:* * Providing expert 3rd line support for escalated technical issues, ensuring timely … Life Insurance and Critical Illness Cover * Free parking * Career mobility * Referral scheme (up to £2,400 a year per referral) * Incentives, including annual trips abroad Ready to take your IT career to the next level? Apply now and help us keep Reassured running smoothly! Job Types: Full-time, Permanent Pay: Up to £38,000.00 per year Benefits: * Company events More ❯
