2 of 2 IT Support Jobs in Bicester

Exciting opportunity for an IT Support Analyst to join a growing business in Bicester, offering up to £38,000 (DOE) plus excellent benefits and development opportunities! The Role The IT Support Analyst will join a close-knit IT team, providing 1st-2nd line support … users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT asset management, setting up laptops & Mobile devices process improvement, documentation support on various projects About you Applicants for the IT Support Analyst role will have: proven experience in a similar IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer More ❯

Exciting opportunity for an IT Support Analyst to join a growing business in Bicester, offering up to £38,000 (DOE) plus excellent benefits and development opportunities! The Role The IT Support Analyst will join a close-knit IT team, providing 1st-2nd line support … users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT asset management, setting up laptops & Mobile devices process improvement, documentation support on various projects About you Applicants for the IT Support Analyst role will have: proven experience in a similar IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer More ❯